We've seen an uptick in this new Gmail spam message. →
Important Update
Looking for the Latest Documentation?
We've moved our documentation to a new home! Visit our official docs site for the most up-to-date guides, API references, and tutorials. The below docs are like old and out of date.
Documentation
Below is a list of common questions and answers about Bento. If you can't find what you're looking for, please ask in Discord and we'll write it up. If you're looking for developer docs, you can find them here.
Learn how to leverage SMS marketing in Bento. →
Need to know which countries you have to double opt-in with? →
Reply tracking is not recommended, as it may harm deliverability. →
You accidentally sent out an email you didn't want. What now? →
If you need to delete bigger number of subscribers at once, you still need help from the support. →
Bento offers the chat option, but there is not yet option for new emails. →
Use an Environment Variable to setup a global reply-to address. →
The guide to targeting subscribers based on their interests. →
If you are worried you will send too many emails before Bento stops you - do not worry, you won't. →
Google is very clear on it's guidelines for bulk messaging. Here's what you need to do to fix this error message. →
Need to turn off email analytics →
Follow these steps before you reach out to support. →
Want to hook up a Webflow Form to Bento? We got you! →
Bento is a leading email communication platform with high deliverability standards which is why we require legitimate businesses to meet specific criteria during the manual approval process. →
Easily embed a naked HTML form on your site to capture leads! →
This is the easiest way to open chat on specific pages. →
Sender Authentication can increase email deliverability rates, but it's not always necessary for smaller senders. If you do decide to verify your sending domain, follow the given steps to configure y... →
Integrating Stripo into Bento may not be intuitive, but it's easy! →
WP Fusion is a plugin that connects WordPress users with web apps to automate workflows and streamline marketing efforts with features like Content Opt-In. →
Did you know that your opens might not exactly be true? →
Run multiple sites or combine all into one. Either works in Bento! →
We don't have a referral program available, but we're considering partnering with Sparkloop →
An easy way to give unsubscribers a custom send-off. →
Warming up your email inbox is crucial to establish a good sender reputation and avoid getting marked as spam. Bento offers built-in strategies to simplify the process, eliminating the need for exter... →
Sending preview emails is easy, but some platforms may have a minimum batch size requirement. In Bento, set the batch size to 100 or more. If the preview email doesn't deliver, it may be due to DMARC... →
earn common reasons & steps to avoid this issue in the future. →
Having multiple Event Triggers is not only acceptable but recommended. By keeping your paths short and focused, you can create a streamlined and effective user experience that encourages engagement a... →
Quality subscribers are more important than quantity. Cold or unengaged subscribers can harm your email deliverability. When re-engaging tactics don't work, it's time to clear subscription list. →
Your email domain greatly affects deliverability and reputation with email providers. →
Consistent email frequency is crucial for high deliverability rates. Sending emails at least once a week shows reliability, but sudden changes like frequent sending, double sending, or large gaps can... →
Boost email marketing deliverability by prioritizing safety, managing frequency, maintaining a healthy subscriber list, and creating relevant content. →
Learn about Bento's content spam score, a guideline calculated using spam libraries to help ensure your emails aren't flagged as spam. Keep your score low, ideally below 50%. →
Learn how to add custom fonts to your Bento emails using CSS styling or HTML/CSS code. You can also request free and open fonts through Bento's Discord server. →
When changing your email address, it's crucial to consider how it will impact deliverability. Changing the domain or sub-domain can have a negative effect, but if done correctly, it can be managed. →
An easy peasy way to update your logo on the unsubscribe page. →
Use an Environment Variable to change your tracking pixel position. →
If you use Elementor to collect leads, use this to capture them! →
An easy way to compare two dates in Liquid →
How to capture Leads with Elementor and send them to Bento →
How to create a custom email un/subscribe page. →
Shoji Editor Guide →
How to track users across subdomains →
Recommended for SaaS apps. →
Setting up your data flow from Make into Bento →
With the renaming of passable URL parameters in ConvertBox forms Bento can now identify anonymous users once they land on the redirect URL →
How to set up BIMI to display your Brand Logo on all your emails →
How to navigate the Bento.js SDK →
Following a naming convention for your tags could save you a lot of time. Let's go through some tips to keep your naming conventions organized. →
An additional security measure requested by some users. →
Copy and paste this Liquid snippet. →
A great workaround to more complex setups. →
How to render blog posts in your emails using RSS →
How to fetch JSON data from an API and display it in your email using Liquid →
How to send Bento Survey Form data to a 3rd party site using Webhooks →
How to convert Sequences to Broadcasts →
Overview of Survey Forms →
Blog post reminder flow →
Working with Email Layouts →
Add this quick snippet to add dark mode to your plain text emails. →
When tags are used for the purposes of tracking a customer journey or status, or where multiple tags service an overarching subject, tag groups can be used to categorize them as a way to keep everyth... →
We highly recommend making use of custom fields in Bento as they allow you to describe who your subscribers are in more detail. →
If you’re moving to Bento and not starting entirely from scratch then you're going to want to import your subscribers. Here's how: →
A post-purchase email doesn't just have to be an order confirmation, it can be thanking your customer, requesting a review, providing more info about the product to help them get more out of it, or c... →
If you're noticing you have subscribers who are consistently engaging with your content and clicking through to product/sales pages but not purchasing — we want to keep track of those events and conv... →
We were recently working with one of our customers—Kshitij Shah at Art Lounge—to get a webhook integration between Magento and Bento. Kshitij kindly put together a guide for how to send your Magento ... →
It's not unusual to have a high amount of abandoned carts, but that doesn't mean we shouldn't attempt to convert those potential customers, as they're obviously high intent having added items to thei... →
It's quite important to stay on top of your unengaged subscribers as they can generally have a negative impact on your email deliverability and engagement rates. →
Connect AidaForm to Bento via a webhook and send all new form submission events in a webhook payload to Bento. →
Connect Reform to Bento via a webhook and send all new form submission events in a webhook payload to Bento. →
If you're using Typeform to collect form responses, you can send new form submissions directly to Bento by using a webhook. The webhook—when sent to Bento—will contain a request body (containing the ... →
If you're running a giveaway with Vyper.ai, you can track your leads in Bento with webhooks →
Have you got an email sequence where you're adding all of your subscribers (i.e. welcome & onboarding emails) and would like to provide your subscribers with an option to simply cancel the email sequ... →
Get an overview on how to add Bento to a Ruby on Rails project. →
Learn how to change the email address your emails are sent from in Bento →
What you can expect to see on your bill and why. →
Teams hold the key to permissions and billing. →
Site's hold all your visitor data, events, and emails. →
Is your spam score too high? →
Let's debug this and get it working. →
Using a verified domain for sending email. →
Learn how to close your Bento account. →
Step by step guide to increase your open rates. →
Here are some easy options. →
Using Bento's batching feature discover the best time to send your emails →
Heard about these phrases in Bento? Learn what it means below. →
With webhooks, you can create a ticket in Zendesk. →
With webhooks, you can create a lead in Close. →
With webhooks, you can create a card in Trello. →
A simple guide, with some examples, on how to use webhooks in Bento. →
Get an overview on how Bento connects to Stripe. →
How to send events from anywhere into Bento. →
Get an overview on how Bento connects to Shopify. →
Looking to set max-width or change font? Read on. →
How to easily enable people to unsubscribe. →
Find out the right sending speed for your site. →
How to troubleshoot a preview that isn't landing in the inbox. →
Quick description of the data model in Bento. →
Learn how best to use tags in Bento. →