the Bento growth platform

Create a Zendesk Ticket with Webhooks

If you are a Zendesk customer, and using Bento, you may want to send a form submission or purchase to Zendesk to create a ticket.

URL: https://[YOUR-EMAIL-ADDRESS]:[YOUR-PASSWORD]@[YOUR-ZENDESK-SUBDOMAIN].zendesk.com/api/v2/tickets.json

JSON Payload:

{"ticket": {"subject": "{{visitor.email }} has canceled their account.", "comment": {"body": "{{event.data.feedback}}"},"requester": {"name": "{{visitor.pretty_name.full }}","email": "{{customer.email}}"}}}