How long does it take to migrate from SmartrMail to Bento?

Most ecommerce stores migrate core lists and key flows from SmartrMail to Bento in 1 to 3 hours. Larger accounts with many automations may take a day, but you can start sending from Bento quickly while you finish rebuilding less critical journeys.

Can I bring my templates and automations from SmartrMail?

You can export or copy your SmartrMail email content and reuse it in Bento, but the automation logic itself needs to be rebuilt. Our team can help you map flows like welcome, post-purchase, and abandoned cart into Bento sequences and automations.

Will my ecommerce data still sync after switching?

Yes. Bento connects directly to platforms like Shopify to pull in orders, products, and customer behavior. Once connected, you will see new ecommerce events and revenue in Bento without needing to import this data from SmartrMail.

How does Bento's pricing compare to SmartrMail?

SmartrMail charges based on stored subscribers and plan tier, while Bento charges per user with unlimited emails and all features included. Stores moving from SmartrMail typically save between 20 and 40 percent while getting deliverability tooling and validation built in. Bento is often cheaper as you scale and you can reach out to our team for help on pricing anytime.

Can I get help during my SmartrMail migration?

Yes. Bento offers live chat, a Discord community, and open office hours so you can get hands-on help reviewing imports, rebuilding automations, and setting up tracking as you move away from SmartrMail.

The better SmartrMail alternative

Bento gives growing ecommerce brands better pricing, deeper data, and support built for operators who take email seriously. Switch from SmartrMail to get full-featured automation, stronger deliverability, and a community in your corner.

Trusted by these companies who switch to Bento

PRICING

Per-user pricing with unlimited emails, so you can scale your email marketing without worrying about contact limits or email volume charges.

No hidden fees, no email limits. Pay only for identified visitors, not every email you send.

Value-based pricing

Simple, transparent pricing with all features included from day one.

Unlimited emails

Send as many emails as you want without worrying about overage charges.

No surprises

Simple, predictable billing that scales with your business.

The Hidden Cost of 'Cheaper' Plans

Others

Base Plan+$49

Advanced Automation+$29

Deliverability Tools+$49

Priority Support+$39

API Access+$29

Extra Team Seats+$45

Monthly Total$49/mo

Bento

EverythingIncluded

Advanced Automation

Deliverability Tools

Priority Support

API Access

Extra Team Seats

Monthly Total$30/mo

FEATURES

All features included from day one with no upgrade tiers or feature gating as you grow.

Get access to our entire feature set from day one. No upgrade tiers or feature gating.

No feature limits

Access all of Bento's powerful features from day one.

Advanced automation

Create sophisticated customer journeys with our visual automation builder.

Real analytics

Get accurate reporting without inflated metrics.

All Features Included

⚡Automations

📧Broadcasts

🔄Sequences

🎯Segments

🧪A/B Testing

📊Analytics

💬Live Chat

📝Forms

All features included on every plan

MIGRATION

Built-in deliverability infrastructure plus batched and paused sending to keep your reputation strong and inbox placement high.

Our team handles your entire migration process, ensuring zero data loss and minimal downtime.

Full data transfer

Our expert team will handle your entire SmartrMail migration.

24-48 hour setup

Most migrations are completed within 1-2 days.

Dedicated support

Get 1-on-1 help throughout the entire migration process.

Migration Process

📤

Contacts & TagsTransferred

Custom FieldsTransferred

Email HistoryTransferred

AutomationsTransferred

24-48 hour white-glove migration

Feature Comparison

Bento vs SmartrMail

A side-by-side look at what each platform offers. We aim for accuracy, but let us know if you spot anything off.

7 advantages

Features Bento has that SmartrMail doesn't

Bento

SmartrMail

Anonymous Event Tracking

Track browsing and intent before someone signs up.

Identified Event Tracking

Track customer behavior after they subscribe.

Broadcast Campaigns

Send promotional and newsletter emails at scale.

Automations & Flows

Build welcome, win-back, and abandoned cart journeys.

Visual Workflow Builder

Design multi-step customer journeys visually.

Product Recommendation Emails

Send dynamic product recommendations from your store catalog.

Drag and Drop Email Editor

Design on-brand emails without code.

Plain Text Editor

Send personal-feeling plain text campaigns.

Batched + Paused Sending

Throttle send speed and pause live campaigns in one click.

Free Email Validation

Remove bad addresses automatically before you send.

Live Chat

Talk with subscribers and customers in real time.

Shared Inboxes

Manage replies to campaigns and automations as a team.

SMS Messaging

Add SMS to your automation journeys where it makes sense.

Tags and Segments

Group customers by behavior, purchase history, and attributes.

Custom Fields / Properties

Store rich customer data for advanced personalization.

A/B Testing

Test subject lines and content to improve results.

Commerce Tracking & Revenue Reporting

Attribute orders and revenue back to campaigns and flows.

Discord Community

Get strategy help from other serious email operators.

Open Office Hours

Join live sessions with the Bento team for feedback and support.

Compare to other platforms

See how Bento stacks up against other email marketing tools

Questions about switching from SmartrMail

We've been building Bento for 7 years and 310 days.

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