Can Bento really replace Emarsys for our retail and ecommerce email?

Yes. Bento handles product, marketing, and transactional email in one account, with automation, segmentation, and ecommerce tracking designed for teams that care about deliverability and control.

How difficult is it to migrate from Emarsys to Bento?

Most brands complete core migrations in 3-7 days. Contacts, fields, and key segments move via CSV. Our team can help prioritise and rebuild your most important programs without disrupting revenue.

What about Emarsys predictive segments and AI features?

Bento focuses on clear, operator-friendly segmentation over black-box AI. You get real-time behavioral data and flexible rules. Many teams prefer this transparency and find they don't miss the predictive features.

Will switching hurt my email deliverability?

Bento includes deliverability infrastructure that Emarsys often reserves for larger contracts: reputation monitoring, authentication setup, batched sending, free email validation. With proper warmup, deliverability should stay the same or improve.

Does Bento support transactional email as well as campaigns?

Yes. Bento is built to send product, marketing, and transactional email from one platform, with the same deliverability infrastructure and event tracking across all of them. No separate transactional service needed.

How does Bento's pricing compare to Emarsys contracts?

Emarsys uses contract-based pricing tied to contacts, channels, and add-ons. Bento uses simple, transparent pricing with all features included from day one. Many customers see 30-60% savings and gain more flexibility.

SAP Emarsys

The better Emarsys alternative

Q: Will I lose my Emarsys data and automation programs when I switch?

Your contacts, custom fields, segments, and suppression lists export as CSV and import into Bento. Automation programs need to be rebuilt, but this is a chance to simplify complex journeys. Historical engagement data stays in Emarsys for reference.

Bento gives you fast, reliable email, focused automation, and pricing that grows with you. If you feel locked into a complex Emarsys setup, Bento offers an operator friendly platform that keeps deliverability and speed front and center.

TLDR

Live Chat

Shared Inboxes

Free Email Validation

Community and Office Hours

Identified Event Tracking

Broadcast Campaigns

Full comparison ↓

PRICING

Pay $0.01 per identified user with unlimited emails and unlimited team members. All features included from day one.

No hidden fees, no email limits. Pay only for identified visitors, not every email you send.

Per-user pricing

Simple, transparent pricing with all features included from day one.

Unlimited emails

Send as many emails as you want without worrying about overage charges.

No surprises

Simple, predictable billing that scales with your business.

FEATURES

All features included from day one, including advanced automation, deliverability tools, live chat, and shared inboxes.

Get access to our entire feature set from day one. No upgrade tiers or feature gating.

No feature limits

Access all of Bento's powerful features from day one.

Advanced automation

Create sophisticated customer journeys with our visual automation builder.

Real analytics

Get accurate reporting without inflated metrics.

MIGRATION

Operator friendly platform with anonymous tracking, free email validation, batched sending, and a real community with office hours and Discord support.

Our team handles your entire migration process, ensuring zero data loss and minimal downtime.

Full data transfer

Our expert team will handle your entire SAP Emarsys migration.

24-48 hour setup

Most migrations are completed within 1-2 days.

Dedicated support

Get 1-on-1 help throughout the entire migration process.

White-glove migration

Switching from SAP Emarsys is easy

Import your contacts, recreate templates, and start sending in under a day. Our team handles your entire SAP Emarsys migration.

<1 day

Typical switch window

1:1

Migration support

Zero

Forced add-ons

Current ESP

Bento

Migration coverage

Bring your whole sending setup with you.

25% mapped

Contacts & Tags

Templates

Automations

Segments

Feature Comparison

Bento vs SAP Emarsys

A side-by-side look at core features and plan limits. We aim for accuracy, but let us know if you spot anything off.

4 advantages

Features Bento has that SAP Emarsys does not

Feature

Bento

SAP Emarsys

Compare to other platforms

See how Bento stacks up against other email marketing tools

FAQ

Questions about switching from SAP Emarsys

Answers to the implementation, pricing, and switching questions teams usually ask before moving their sending stack.