Will I lose my Emarsys data and automation programs when I switch?

Your contacts, custom fields, segments, and suppression lists export as CSV and import into Bento. Automation programs need to be rebuilt, but this is a chance to simplify complex journeys. Historical engagement data stays in Emarsys for reference.

Can Bento really replace Emarsys for our retail and ecommerce email?

Yes. Bento handles product, marketing, and transactional email in one account, with automation, segmentation, and ecommerce tracking designed for teams that care about deliverability and control.

How difficult is it to migrate from Emarsys to Bento?

Most brands complete core migrations in 3-7 days. Contacts, fields, and key segments move via CSV. Our team can help prioritise and rebuild your most important programs without disrupting revenue.

What about Emarsys predictive segments and AI features?

Bento focuses on clear, operator-friendly segmentation over black-box AI. You get real-time behavioral data and flexible rules. Many teams prefer this transparency and find they don't miss the predictive features.

Will switching hurt my email deliverability?

Bento includes deliverability infrastructure that Emarsys often reserves for larger contracts: reputation monitoring, authentication setup, batched sending, free email validation. With proper warmup, deliverability should stay the same or improve.

Does Bento support transactional email as well as campaigns?

Yes. Bento is built to send product, marketing, and transactional email from one platform, with the same deliverability infrastructure and event tracking across all of them. No separate transactional service needed.

How does Bento's pricing compare to Emarsys contracts?

Emarsys uses contract-based pricing tied to contacts, channels, and add-ons. Bento uses simple, transparent pricing with all features included from day one. Many customers see 30-60% savings and gain more flexibility.

The better Emarsys alternative

Bento gives you fast, reliable email, focused automation, and pricing that grows with you. If you feel locked into a complex Emarsys setup, Bento offers an operator friendly platform that keeps deliverability and speed front and center.

Trusted by these companies who switch to Bento

PRICING

Pay $0.01 per identified user with unlimited emails and unlimited team members. All features included from day one.

No hidden fees, no email limits. Pay only for identified visitors, not every email you send.

Value-based pricing

Simple, transparent pricing with all features included from day one.

Unlimited emails

Send as many emails as you want without worrying about overage charges.

No surprises

Simple, predictable billing that scales with your business.

The Hidden Cost of 'Cheaper' Plans

Compare real totals after add-onsBento includes automation + support in one plan

Others • monthly

Base Plan+$49

Advanced Automation+$29

Priority Support+$39

monthly Total$78/mo

Bento • monthly

EverythingIncluded

Advanced Automation

Priority Support

monthly Total$30/mo

FEATURES

All features included from day one, including advanced automation, deliverability tools, live chat, and shared inboxes.

Get access to our entire feature set from day one. No upgrade tiers or feature gating.

No feature limits

Access all of Bento's powerful features from day one.

Advanced automation

Create sophisticated customer journeys with our visual automation builder.

Real analytics

Get accurate reporting without inflated metrics.

All Features Included

Everything includedNo add‑ons

⚡Automations

📧Broadcasts

🔄Sequences

🎯Segments

🧪A/B Testing

📊Analytics

All features included on every plan

MIGRATION

Operator friendly platform with anonymous tracking, free email validation, batched sending, and a real community with office hours and Discord support.

Our team handles your entire migration process, ensuring zero data loss and minimal downtime.

Full data transfer

Our expert team will handle your entire Emarsys migration.

24-48 hour setup

Most migrations are completed within 1-2 days.

Dedicated support

Get 1-on-1 help throughout the entire migration process.

Migration Process

White‑glove migrationETA: 24–48 hours

Contacts & TagsTransferred

Custom FieldsTransferred

AutomationsTransferred

24-48 hour white-glove migration

Feature Comparison

Bento vs Emarsys

A side-by-side look at core features and plan limits. We aim for accuracy, but let us know if you spot anything off.

4 advantages

Features Bento has that Emarsys doesn't

Bento

Emarsys

Anonymous Event Tracking

Track the journey before someone signs up across your site.

Available through web behavior tracking with additional setup

Identified Event Tracking

Track customer actions after they subscribe or purchase.

Omnichannel Campaign Orchestration

Coordinate campaigns across email, SMS, mobile, and web for retail experiences.

Email first with integrations for other channels

Broadcast Campaigns

Send targeted campaigns to segments of your audience.

Visual Automations

Design customer journeys with a visual workflow builder.

AI Product Recommendations

Use purchase and browse data to power product recommendations.

Supported via custom events and logic

Live Chat

Talk to customers in real time from the same platform that sends their email.

Shared Inboxes

Route replies from campaigns into shared inboxes for your team.

Batched and Paused Sending

Slow sends down or pause in real time to protect deliverability.

Standard scheduling only

Deliverability Infrastructure Included

Authentication, reputation monitoring, and batching controls without extra add ons.

Deliverability support available on larger contracts

Free Email Validation

Clean bad addresses before you import or send to protect your sender reputation.

Retail Focused Personalization Templates

Use dynamic content and ecommerce data to personalize campaigns.

Prebuilt Ecommerce Journeys

Start from proven flows such as welcome, post purchase, and winback.

Value Based Pricing

Avoid paying for stored profiles you never email.

Tiered contracts based on contacts and channels

Transactional Email Support

Send product, marketing, and transactional email from one platform.

Available as part of broader engagement contracts

Community and Office Hours

Access Discord, office hours, and direct help from email operators.

Onboarding for Lean Teams

Migrate without needing a large internal marketing ops team.

Concierge help for ecommerce and SaaS brands

Enterprise style onboarding projects

Compare to other platforms

See how Bento stacks up against other email marketing tools

Questions about switching from Emarsys

We've been building Bento for 8 years and 7 days.

Come help us build the next generation of email marketing and automation software. We'll see you inside.

30-Day Trial • Fast Setup

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Why Switch from Emarsys to Bento