Will I lose my Customer.io data and campaigns when I switch?

Your people, segments, and custom attributes export and import into Bento. Campaign logic needs to be rebuilt, but the triggers and conditions map directly. Event tracking code needs updating to point at Bento.

Is Bento good for SaaS like Customer.io?

Yes. Bento is built for SaaS with full event tracking and behavioral automation. You get the same onboarding sequences, feature adoption triggers, and lifecycle messaging you relied on in Customer.io.

What about Customer.io's push notifications and in-app messaging?

Bento focuses on email, live chat, and shared inboxes. If you need mobile push, pair Bento with a dedicated push provider. Many teams find email drives most of their engagement anyway.

How does pricing compare at scale?

Customer.io charges per profile plus per message, which gets expensive at scale. Bento charges per identified user with unlimited sends. No per-message surprises as you grow.

Will switching hurt my email deliverability?

With proper warmup, deliverability should stay the same or improve. Bento includes reputation monitoring, batched sending, and free email validation.

How long does a Customer.io migration take?

Most migrations take 3-5 hours, mainly to update event tracking code and rebuild key campaigns. Our team can help with white-glove migration for qualified accounts.

The better Customer.io alternative

Powerful automation, better pricing, and all-in-one email. Switch from Customer.io to Bento.

Trusted by these companies who switch to Bento

PRICING

Simpler pricing without complex per-message costs

No hidden fees, no email limits. Pay only for identified visitors, not every email you send.

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Value-based pricing

Simple, transparent pricing with all features included from day one.

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Unlimited emails

Send as many emails as you want without worrying about overage charges.

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No surprises

Simple, predictable billing that scales with your business.

The Hidden Cost of 'Cheaper' Plans

Others

Base Plan+$49

Advanced Automation+$29

Deliverability Tools+$49

Priority Support+$39

API Access+$29

Extra Team Seats+$45

Monthly Total$49/mo

Bento

EverythingIncluded

Advanced Automation

Deliverability Tools

Priority Support

API Access

Extra Team Seats

Monthly Total$30/mo

FEATURES

Marketing and transactional in one platform

Get access to our entire feature set from day one. No upgrade tiers or feature gating.

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No feature limits

Access all of Bento's powerful features from day one.

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Advanced automation

Create sophisticated customer journeys with our visual automation builder.

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Real analytics

Get accurate reporting without inflated metrics.

All Features Included

⚡Automations

📧Broadcasts

🔄Sequences

🎯Segments

🧪A/B Testing

📊Analytics

💬Live Chat

📝Forms

All features included on every plan

MIGRATION

Built-in deliverability monitoring

Our team handles your entire migration process, ensuring zero data loss and minimal downtime.

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Full data transfer

Our expert team will handle your entire Customer.io migration.

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24-48 hour setup

Most migrations are completed within 1-2 days.

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Dedicated support

Get 1-on-1 help throughout the entire migration process.

Migration Process

📤

Contacts & TagsTransferred

Custom FieldsTransferred

Email HistoryTransferred

AutomationsTransferred

24-48 hour white-glove migration

Feature Comparison

Bento vs Customer.io

A side-by-side look at what each platform offers. We aim for accuracy, but let us know if you spot anything off.

2 advantages

Features Bento has that Customer.io doesn't

Bento

Customer.io

Event Tracking

Behavioral Triggers

Broadcasts

Sequences

Visual Automations

Push Notifications

In-App Messaging

Live Chat

API Access

Segments

Discord Community

Compare to other platforms

See how Bento stacks up against other email marketing tools

Questions about switching from Customer.io

We've been building Bento for 7 years and 349 days.

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Why Switch from Customer.io to Bento