BentoMigrate from Customer.io to Bento
Guide to migrating from Customer.io to Bento for product email.
Migration Steps and Data Transfer
DATA TRANSFER
What transfers from Customer.io?
Here's what data we can migrate from your current platform to Bento.
Contacts & Segments
All your subscribers, tags, and custom fields transfer seamlessly.
Email History
Email history transfers partially based on platform limitations.
Commerce Data
Commerce data may require reconnection to your store.
STEP-BY-STEP
Export from Customer.io
Follow these steps to export your data and prepare for migration.
1. Log in to Customer.io
Go to Customer.io and log in.
2. Export People
Go to People > Segments. Export your main segments.
3. Document Campaigns
Screenshot campaign triggers, messages, and logic.
WHY SWITCH
Why migrate from Customer.io?
Here's why teams are making the switch to Bento.
Reason 1
Simpler pricing without complex per-message costs
Reason 2
Marketing and transactional in one platform
Reason 3
Built-in deliverability monitoring
TERMINOLOGY & MIGRATION GUIDE
Customer.io → Bento Translation
Different platforms use different terms. Here's how Customer.io concepts map to Bento, plus tips for a smooth migration.
Same concept
Same concept
Triggered workflows
One-time sends
Custom data
Migration Tips
- Bento's event tracking works similarly to Customer.io
- Your behavioral logic will transfer well
Watch Out For
- In-app messaging features don't transfer
- Event tracking code needs updating
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