Migration Guide
Move from Iterable to Bento with zero guesswork.
Follow this step-by-step guide to migrate from Iterable to Bento. Export users, lists, and key workflows from Iterable and rebuild them with cleaner pricing and deliverability.
Migration Flow
A practical migration plan from Iterable to Bento
This guide follows a simple sequence: export cleanly, map data correctly, then validate before cutover. No generic product pitch, just the steps your team needs.
Stage 1
Export checklist
- 1Audit your Iterable project
Log in to Iterable, review your projects, lists, and workflows, and decide which audiences and journeys you actually want to move.
- 2Export users and lists from Iterable
Go to Audience and export your users or specific contact lists as CSV with all profile fields and subscription statuses included.
- 3Export suppression and opt-out data
From your Audience or Compliance views, export unsubscribed, bounced, and suppressed contacts so you can import them as do-not-email records in Bento.
- 4Capture workflows, journeys, and experiments
Open each important Workflow or Journey in Iterable and document triggers, filters, delays, and messaging so you can recreate them as Bento Sequences and Automations.
- 5Export email templates and content
From the Content or Templates section, download or copy the HTML for key templates and campaigns you want to reuse inside Bento.
Stage 2
Data portability map
Know in advance what imports directly and what may require a rebuild.
Stage 3
Validate and cut over
Treat cutover like launch QA. Validate your highest-risk paths first, then move sending traffic.
Switching from Iterable can be done in one focused session
We help you map lists, rebuild key automations, and validate deliverability before cutover so your first week on Bento is smooth.
Operator Notes
Iterable to Bento language map
Keep this open while rebuilding flows. It maps terminology and highlights what to do first during migration QA.
- ProjectWorkspace
Top-level account where your data, users, and messaging live.
- User ProfilePerson
A single contact with identifiers like email, device, and custom fields.
- List / Static ListTag
Fixed groups of people you manage with flexible tags in Bento.
- Dynamic List / SegmentSegment
Rule-based audiences that update automatically from events and fields.
- CampaignBroadcast
One-time sends such as newsletters or promotions to a defined audience.
- Workflow / JourneySequence / Automation
Automated flows that react to events, time delays, and conditions.
- EventEvent
Tracked action like a sign up, purchase, or page view used to trigger messaging.
- Catalog / Data FeedProduct or Custom Data
Structured data you can reference in emails and automations.
Tips
- Export and back up your Iterable data before changing any project or list settings.
- Start by importing a smaller cohort into Bento to test sequences and deliverability before moving your entire audience.
- Rebuild your most valuable journeys first, like welcome, cart, or reactivation flows, then migrate less critical campaigns.
- Keep Iterable running in parallel for a short overlap so you do not miss time-sensitive messages during the switch.
- Use Bento's free email validation and batched sending when you first mail a migrated list to protect your sender reputation.
Watchouts
- Detailed email engagement history and event logs in Iterable do not transfer into Bento, so reporting starts fresh.
- Complex experiments and multi-channel workflows need to be rebuilt in Bento's automation builder rather than imported directly.
- Make sure suppression and opt-out data is imported correctly so you do not accidentally email people who previously unsubscribed.
Keep Exploring
Other migration playbooks
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