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Insights, tutorials, and product notes for teams that care about better email, cleaner automation, and operator-friendly growth.

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DMARC, SPF and DKIM Simplified

In Email Marketing, ensuring your emails hit the inbox stage without a hitch is crucial. This is where the trio of DMARC, SPF, and DKIM takes the spotlight, acting as the guardians of your email's in...

Alyssa Jean
Alyssa Jean

Domains & IPs: What the ESPs Aren’t Telling You

For many, email deliverability seems like a mysterious black box, filled with secrets only known to the experts. However, the truth is, it's a relatively straightforward science that you can understa...

Jesse Hanley
Jesse Hanley

Subject Lines & Preheader Text - The Power Couple That Can Make or Break Your Email

The subject line and preheader are the first things your subscribers will see when your email lands in their inbox. Because of this, it is of key importance to perfect the art of composing them well ...

Alyssa Jean
Alyssa Jean

Beyond Basic Discounts

We all love a good discount, but as email marketers, we love effective discount practices even more! We have determined a few innovative discount strategies that will help you reach your full brand p...

Alyssa Jean
Alyssa Jean

Customer Segments, but as Romantic Relationships

Ever heard of RFM? Time to dive in.

Alyssa Jean
Alyssa Jean

Unsubscribe rates aren’t evil, they’re indicative

Unsubscribe Rates are probably the most misunderstood metric in email marketing. Here's why.

Alyssa Jean
Alyssa Jean

A simple explanation of the new List-Unsubscribe header changes

An overview of the more confusing aspects of the Gmail and Yahoo changes.

Jesse Hanley
Jesse Hanley

Reward long-term customer relationships, engage short-term

In the world of ecommerce, there’s this infectious notion that ‘new’ is always better. Brands get caught up in the allure of new subscribers, pouring time, money and resources into wooing them to get...

Alyssa Jean
Alyssa Jean
Video

Bento on Air: We All SOFTFAIL A Little Sometimes

In this episode of the podcast, I talk about an experience I had dealing with SOFTFAIL errors — it cost me thousands! — and how to debug them. I also talk about SPF, DMARC, DKIM and other terms in a ...

Jesse Hanley
Jesse Hanley
Video

Bento on Air: Tracking Pixels Trickery

In this episode, we discuss the topic of tracking pixels and their implementation in email marketing. The host shares a recent experience where a customer canceled their account because they were not...

Jesse Hanley
Jesse Hanley