Why Are My Emails Going to Spam?
Learn why your emails are going to spam and how to fix inbox placement. Understand spam filters, reputation issues, and deliverability best practices.
SNDS
Also known as: Smart Network Data Services
SNDS is a reputation monitoring portal provided by Microsoft to help senders track their IP health on Outlook.com and Hotmail.
Smart Network Data Services (SNDS) is Microsoft's equivalent of Google Postmaster Tools. It provides data on how Microsoft views your sending IP's reputation.
Through SNDS, you can see the volume of mail you sent to Microsoft accounts, how many spam complaints (Junk Mail Reporting Program) you received, and whether your IP is currently blocked (red status) or throttled (yellow status).
If you are having trouble delivering to Outlook, Hotmail, or Live.com addresses, checking your IP status in SNDS is the first troubleshooting step.
Related Terms
Reputation(Sender Reputation)
Sender reputation is the trust score mailbox providers give your emails based on how you send and how people react. It helps decide if your messages land in the inbox or get pushed to spam.
Learn more →Domain Reputation
How trusted your sending domain is by email providers like Gmail and Outlook. A strong domain reputation keeps your emails in the inbox instead of spam.
Learn more →Google Postmaster Tools(GPT)
Google Postmaster Tools is a free dashboard provided by Gmail that shows senders data about their domain reputation, spam rate, and authentication.
Learn more →Dedicated IP(Dedicated Server)
An IP address used only by your business to send email. It helps higher volume senders control their own reputation instead of sharing it with others.
Learn more →Related Articles About SNDS
How to Check Your Email IP Reputation & Blacklists Online
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