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Bento respects intellectual property rights and expects customers and users of the Services to do the same.
This Copyright Policy explains how to report claims that content available through Bento infringes copyright or other intellectual property rights, and how Bento may respond to those reports.
1. Reporting a claim
If you believe that content made available through the Services infringes your copyright or other intellectual property rights, please send a written notice to support@bentonow.com with enough information for us to investigate. This address is Bento's designated contact for copyright complaints.
Your notice should include:
- your name and contact details;
- a description of the work or right you believe has been infringed;
- a description of the material you want us to review, including URLs, account identifiers, campaign identifiers, or other information that helps us locate it;
- a statement explaining why you believe the use is not authorised;
- a statement that the information in your notice is accurate and that you are the rights holder or are authorised to act for the rights holder; and
- your physical or electronic signature, or the name of the person authorised to submit the notice.
If you are submitting a copyright complaint under laws that require additional statements, such as the DMCA, please include any additional information required for a valid notice under those laws.
2. Counter-notices
If you believe content was removed or disabled by mistake or misidentification, you may send a counter-notice to support@bentonow.com.
Your counter-notice should include:
- your name and contact details;
- identification of the material that was removed or disabled and where it appeared before removal;
- a statement explaining why you believe the material was removed or disabled in error or by misidentification;
- a statement that the information in your counter-notice is accurate and that you have a good-faith basis for submitting it; and
- your physical or electronic signature.
We may forward a counter-notice to the original complainant where permitted by law and may restore the material if we determine restoration is appropriate.
3. How Bento may respond
After receiving a complaint, Bento may investigate the matter and, where appropriate, remove or disable access to the relevant content, suspend related sending activity, contact the affected customer, request additional information, or take any other action we consider appropriate under our Terms and Acceptable Use Policy.
Bento is not required to resolve private disputes between third parties, but we may act to reduce legal, security, abuse, or reputational risk to the Services.
4. Repeat infringement
Bento may suspend or terminate accounts that repeatedly infringe, misappropriate, or otherwise violate the intellectual property rights of others, or that repeatedly submit content we reasonably believe creates infringement risk.
5. Misuse of the process
You must not knowingly submit false, misleading, abusive, or bad-faith complaints or counter-statements. We may disregard incomplete notices or requests that do not provide enough information for us to assess the issue.
6. Other rights and remedies
This Copyright Policy does not limit any rights or remedies Bento, you, or any third party may have under contract, applicable law, or equity.
7. Changes to this policy
We may update this Copyright Policy from time to time by posting an updated version on our website or through the Services, or by otherwise providing notice to you. Unless we state a different effective date, the updated version becomes effective when posted or when notice is given, except to the extent a longer notice period is required by another agreement with you or applicable law.
Last updated: 2026-03-19