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Deliverability Letter

QA

Also known as: Testing, Approvals

Quality Assurance for email. It is the process of checking each campaign before you send it so you catch mistakes early.

Email QA is the step where you slow down and double check your message before it goes out. You look at the words, the links, and how it looks in the inbox. The goal is to catch small errors before they land in front of real people.

Teams use QA to protect revenue and trust. A broken checkout link or wrong price can cost sales and confuse customers. A simple review process helps you avoid mistakes like sending to the wrong segment or using the wrong personalisation.

A simple way to start is with a short checklist for every send. Read the subject line and preview text out loud, click every link, and send a test to a coworker. As your program grows you can add device tests and more detailed checks, but even this basic routine will catch most issues.