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Deliverability Letter

Preference Center

Also known as: Preferences Page, Unsubscribe Page

A preference center is a simple page where subscribers choose which emails they still want to get from you. It lets people change topics or frequency instead of leaving your list completely.

A preference center is a simple page where people control what they get from you by email. They can change how often they hear from you or which topics they see. Instead of going straight to a full unsubscribe, this page gives them a softer option. It is clear, easy to use, and built around their choices.

This matters because it keeps people in your audience who might otherwise leave for good. When someone feels overwhelmed, they can slow things down instead of walking away. That means a cleaner list and better engagement over time. It also shows respect for consent and makes your email program safer for deliverability.

A simple setup is usually best. Offer a few clear choices such as weekly updates, product news, and promotions. Put a manage preferences link in every email footer so it is easy to find. Watch what people pick over a few months and adjust your sending plan to match their behavior.