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Deliverability Letter

Email Service Provider (ESP)

Also known as: ESP, Email Platform, Marketing Automation Platform

The software you use to send and manage email campaigns. It stores your contacts, sends messages in bulk, and tracks what happens after you hit send.

An email service provider is the tool that sends your emails to many people at once. It gives you a place to keep your subscriber list safe and organized. You can design emails, choose who gets them, and send them without touching your personal inbox.

A good ESP also handles the boring but important parts. It manages deliverability so more messages land in the inbox, not spam. It keeps you compliant with unsubscribe rules and privacy laws. It shows clear stats so you see what works and what should change.

For example, an online store might use an ESP to send a welcome series, cart reminders, and order updates from one place. A creator might use it to send a weekly newsletter and simple automation based on clicks. Start with a tool that fits your current list size and skills, then grow into more advanced features over time.