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Deliverability Letter

Broadcast

Also known as: Broadcast Email, Mass Email

A one time email you send to your whole list or a segment at a single time. You write it once, choose who should get it, and it sends when you press send.

A broadcast email is a one time message you send to many people at once. You choose the list or segment, write the content, and send it on a specific date or time. It does not wait on a trigger or behavior. It goes out because you decide it is the right moment.

Broadcasts are useful when you need to share news, promos, or updates quickly. They work well for launches, sales, or important changes that affect many customers. Used well, they keep your brand visible and your audience in the loop. They also give you fast feedback through opens, clicks, and replies.

To get better results, send broadcasts to the people most likely to care, not your entire list. Start with a clear goal such as clicks to a page or replies from active users. Keep the subject line simple and honest so people know what to expect. After each send, review performance and adjust your next broadcast.