How to Send Mandated Emails Without Destroying Your Reputation
Data breach? Product recall? Legal notice required? Sometimes you have no choice but to email everyone—including people who unsubscribed years ago. H...
Also known as: Allowlist, Safe Sender List
An email whitelist is a list of trusted senders or domains that people or email systems approve so their messages go to the inbox instead of spam. It is the opposite of a blocklist.
Whitelist is a simple list of email addresses or domains that someone or a provider has decided to trust. When you are on that list your messages are treated as safe and are less likely to land in spam. People might add you to their contacts or mark you as a safe sender. For larger senders it can also mean that a mailbox provider has marked their sending domain as trusted at a system level.
Whitelisting matters because even good email can be caught by filters. When subscribers or inbox providers whitelist you it improves inbox placement and makes your numbers more accurate. It helps your open and click rates reflect real interest instead of spam filter noise. It also protects your sender reputation because trusted senders see fewer complaints and delivery issues.
You earn a place on a whitelist by sending useful and expected messages over time. Ask new subscribers to add your from address to their contacts in your welcome email so their inbox treats you as safe from day one. Keep your from name and address consistent so people recognize you right away. If you send from a dedicated domain and keep complaints low providers are more likely to see you as a trusted sender.
A safelist is a list of email addresses or domains that a person marks as trusted so their emails skip spam filters and go straight to the inbox. It tells the email provider to treat those messages as safe and deliver them to the main inbox.
Learn more →A blocklist is a list of IP addresses or domains that are known for sending bad or unwanted email. If you are on a blocklist, inbox providers often block or filter your messages before anyone can see them.
Learn more →Spam is any email sent to someone without their clear permission or after they have lost interest in hearing from you. It is email that feels unwanted or irrelevant to the person receiving it.
Learn more →Kinetic email is an interactive email that lets people click, swipe, or tap inside the message instead of going to a web page. It uses HTML and CSS to create simple actions like carousels, accordions, or quick surveys right in the inbox.
Learn more →Data breach? Product recall? Legal notice required? Sometimes you have no choice but to email everyone—including people who unsubscribed years ago. H...
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