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Deliverability Letter

Funnel

A funnel is the path someone follows from first hearing about you to becoming a customer. It breaks that journey into stages so you can send the right email at the right time.

A funnel is how someone goes from first hearing about your brand to becoming a customer. It breaks that path into simple steps from awareness to interest to decision. In email marketing, a funnel is usually a planned sequence of messages that guide people through those steps.

Funnels matter because they stop you from sending the same email to everyone. New subscribers, active buyers, and lapsed customers each need different messages. A clear funnel helps you send emails that match what people know, want, and are ready to do. That usually means better engagement and more sales with less noise.

A good starting point is a simple three stage funnel with welcome, nurture, and sell. Welcome people, share useful content, then make a clear offer once they know you. Watch how many people move from one stage to the next and fix the step where most people drop off first.