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Migration Guide

Move from Substack to Bento with zero guesswork.

Guide to migrating from Substack to Bento. Export contacts from Substack, map fields into Bento, rebuild key automations, and validate deliverability before.

mediummigration2-3 hours3 core transfers ready
G2 LeaderCapterra ShortlistSOC-2 Compliant

Migration Flow

A practical migration plan from Substack to Bento

This guide follows a simple sequence: export cleanly, map data correctly, then validate before cutover. No generic product pitch, just the steps your team needs.

1Export from Substack
2Transfer and map in Bento
3Validate and launch
Stage 1

Export checklist

  1. 1Log in to Substack

    Go to Substack.com and access your dashboard.

  2. 2Export Subscribers

    Go to Subscribers, open the three-dot menu above the list, and export your subscriber CSV.

  3. 3Export Content

    Export your posts if you want to archive them.

  4. 4Plan Subscription Migration

    If you have paid subscribers, plan the Stripe migration.

Export Steps
/
Preview
Export checklist2-3 hours
1
Log in to SubstackIn progress

Go to Substack.com and access your dashboard.

2
Export SubscribersUp next
3
Export ContentUp next
Data Transfer
/
Preview
Migration coverageSubstackBento
Subscribers
24,180 contacts
Syncing
Tags
312 tags
Queued
Custom Fields
48 fields
Queued
Automations
Not portable
Queued
Templates
36 templates
Queued
Commerce Data
8,421 events
Queued
Stage 2

Data portability map

Know in advance what imports directly and what may require a rebuild.

SubscribersFull transfer
TagsFull transfer
Custom fieldsFull transfer
AutomationsNot portable
TemplatesRebuild in Bento
Email historyNot portable
Commerce dataPartial transfer
Stage 3

Validate and cut over

Treat cutover like launch QA. Validate your highest-risk paths first, then move sending traffic.

Send a seed-list test from Bento and verify rendering, links, and tracking.
Compare list and segment counts against Substack before your first live send.
Rebuild high-value automations first, then test each trigger path before cutover.
Keep Substack running for a short overlap while you monitor deliverability in Bento.
Migration Process
/
Preview
White-glove migrationETA 24–48 hours
Contacts & Tags
24,492 contacts
Transferring
Custom Fields
48 fields
Queued
Automations
14 flows
Queued

White-glove migration

Switching from Substack can be done in one focused session

We help you map lists, rebuild key automations, and validate deliverability before cutover so your first week on Bento is smooth.

Current ESP
Bento

Migration coverage

Bring your whole sending setup with you.

25% mapped
Contacts and attributes
Lists and segments
Templates and flows
Sending setup

<1 day

Typical switch window

1:1

Migration support

Zero

Forced add-ons

Operator Notes

Substack to Bento language map

Keep this open while rebuilding flows. It maps terminology and highlights what to do first during migration QA.

SubstackBento
  • SubscriberPerson

    Individual contact

  • Free SubscriberPerson with tag

    Tag for subscription type

  • Paid SubscriberPerson with tag

    Tag for subscription type

  • PostBroadcast

    Email sends

Tips

  • You'll need a separate solution for content hosting
  • Stripe subscriptions can be maintained separately

Watchouts

  • Substack's social features don't transfer
  • Paid subscription management needs separate handling

Keep Exploring

Other migration playbooks

Browse full directory

Ready to leave Substack?

Move with confidence: export cleanly, import safely, and launch on Bento with migration support from our team.