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Migrate from Mandrill to Bento

Step by step guide to move from Mandrill to Bento. Learn how to export templates and settings, update APIs, and switch transactional traffic safely at your pace.

🟡medium Migration⏱️ 2-4 hours

Migration Steps and Data Transfer

DATA TRANSFER

What transfers from Mandrill?

Here's what data we can migrate from your current platform to Bento.

Contacts & Segments

All your subscribers, tags, and custom fields transfer seamlessly.

Email History

Email history transfers partially based on platform limitations.

Commerce Data

Commerce data may require reconnection to your store.

Data Transfer
Subscribers
Tags
Custom Fields
Automations
🔄Templates
Commerce Data
Data migration coverage from Mandrill

STEP-BY-STEP

Export from Mandrill

Follow these steps to export your data and prepare for migration.

1. Review how you use Mandrill today

Log in to Mailchimp, open the Transactional Email or Mandrill section, and list the sending domains, API keys, templates, and webhooks you rely on.

2. Export and copy your templates

In the Mandrill templates area, open each template you still use and copy the HTML source, or use the templates API to pull them as JSON for reference.

3. Capture sending domains and DNS settings

From Mandrill or Mailchimp transactional settings, note each verified sending domain plus the SPF, DKIM, and tracking records that are currently in DNS.

Export Steps
1
Review how you use Mandrill today
2
Export and copy your templates
3
Capture sending domains and DNS settings
4
Document webhooks and metadata
5 steps total

WHY SWITCH

Why migrate from Mandrill?

Here's why teams are making the switch to Bento.

Reason 1

All your product, marketing, and transactional email in one app instead of a Mandrill add-on.

Reason 2

All features included from day one, including automation, transactional email, and deliverability tooling.

Reason 3

Deliverability tools, batched sending, free validation, and real human support plus community.

Why Switch to Bento
Mandrill logo
Bento
Unlimited emails
All features included
Value-based pricing
White-glove support
Why teams are switching to Bento

TERMINOLOGY & MIGRATION GUIDE

Mandrill → Bento Translation

Different platforms use different terms. Here's how Mandrill concepts map to Bento, plus tips for a smooth migration.

Transactional Message
Transactional Email

One to one email triggered by an event in your app.

Subaccount
Site

Separate project or environment for a product or brand.

Tag
Tag

Label that groups emails or people for reporting and segmentation.

Merge Var
Field or Liquid variable

Dynamic data that personalizes content inside a template.

Webhook
Event Webhook

HTTP callback that notifies your app about deliveries, opens, clicks, and bounces.

Sending Domain
Verified Domain

Domain you send from with SPF and DKIM set up.

Migration Tips

  • Pull your contact lists from Mailchimp or your own database, not Mandrill, since Mandrill is not a full CRM.
  • Use the migration as a chance to consolidate Mandrill and Mailchimp into a single Bento account.
  • Start by moving high value flows like signups, password resets, and receipts before lower priority messages.
  • Warm up new Bento sending domains gradually if you send high volumes.

Watch Out For

  • Mandrill does not store a complete marketing audience so do not treat it as the only source of truth for subscribers.
  • API keys, webhooks, and SMTP settings are different in Bento so plan time for code changes and testing.
  • Keep Mandrill active for a short overlap so you can fall back if something unexpected appears in production.

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