Why is Bento better than Customer.io?

The main difference: Over the years, we've built a lot of respect for Customer.io and their team. They've built a phenomenal product that's engineered to perfection. Unfortunately, that comes at a cost. Customer.io remains one of the more expensive players as it focuses on B2B SaaS companies and not eCommerce where the contact list sizes are smaller. Additionally, Customer.io doesn't track anonymous visitors and only tracks subscribers leaving you in the cold if you want to use it as an analytics or business intelligence platform.

Why people are choosing Bento over Customer.io:

  • You will create better marketing..
    In Bento you can focus on getting the job done and move faster than ever before. Say goodbye to alt-tabbing and mismanaged automation chaos.
  • You will be respected..
    We know how hard it is to build a business online and we want to be there with you all the way — whether your starting or a gearing up to an IPO — the team is dedicated to getting you there. No challenge is too hard for our team.
  • Your site will become faster..
    Bento removes the need to install another live chat, email marketing, or pop-up tool on your website — shaving hundreds of milliseconds off your loading times. Modules only load as needed and are customized to each individual visitor.

Unlike Customer.io, Bento aspires to do more than just workflow automation. Browse the list of features below and see what other apps, other than Customer.io, you could replace in your software — saving you time, money and speed. Questions? Talk to us on live chat.


$ 0.01
Per contact, per month
(includes Email Marketing Add-On)
Get Started
$ 0.0125
Per contact, per month
(Updated: 8/6/20)
Behavioral Analytics
Advertising Analytics
Advanced Segmentation
User Surveys (aka Nudges)
Workflow Automation
A/B Testing
Email Automation
Email Broadcasts
Email Sequences
SMS (powered by Twilio)
Live Chat
Team Inbox
2-Way SMS (powered by Twilio)
Data Visualizations
Business Intelligence Tooling
Ecommerce LTV Analytics
Custom KPI Dashboard
Daily Digests
North Star Metrics
Interested in a custom plan? Talk to us on live chat.