Customer.io vs. Bento
Customer.io is a fantastic piece of software that we're proud to call a competitor — but you're looking for options which is why you've landed here.
Bento is the definitive alternative to Customer.io
Why? Well, for starters, Bento has been carefully designed for small, nimble marketing focused teams who work in online business like eCommerce and SaaS — those who need to move fast without their tooling getting in their way.
Customer.io, on the otherhand, was originally designed for software companies.
Over the years, we've built a lot of respect for Customer.io and their team. They've built a phenomenal product that's engineered to perfection. Unfortunately, that comes at a cost. Customer.io remains one of the more expensive players as it focuses on B2B SaaS companies and not eCommerce where the contact list sizes are smaller. Additionally, Customer.io doesn't track anonymous visitors and only tracks subscribers leaving you in the cold if you want to use it as an analytics or business intelligence platform.
We find most brands switch from Customer.io because they want more power, more features, less complexity, for less cost.
Below is a short breakdown of the features in both products. We ask you to compare yourself.
|Price per contact, per month||$0.01||Not Listed|
|Track user behaviour|
|Send email broadcasts|
|Send email sequences|
|Capture emails with pop-ups|
|Capture emails with forms|
|Talk to customers on live chat|
|Talk to customers over email|
|Talk to customers over social media|
|Personalize your website|
|Track ad performance|
|Report on customer lifetime value|
|Build custom dashboards|
|Visualize your data|
Unlike Customer.io, Bento aspires to do more than just send emails and SMS. Browse the list of features below and see what other apps, other than Customer.io, you could replace in your software — saving you time, money and speed. Questions? Talk to us on live chat.