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Deliverability Letter

Engagement Rate

Also known as: Email Engagement Rate, Overall Engagement

The share of your email subscribers who interact with what you send through opens, clicks, replies, or other actions. It gives you a quick read on how healthy and relevant your email program is.

Engagement rate tells you what portion of your audience does something with your emails instead of scrolling past them. It pulls together signals like opens, clicks, replies, and purchases into one simple number. You can treat it as a basic health check for your list. If the rate is high, people are paying attention to what you send.

A strong engagement rate helps you stay in the inbox where people actually see your emails. Mailbox providers watch how people react to your messages to decide where to place them. When people open and click, future campaigns are more likely to land in the main inbox. When they ignore you for a long time, your messages drift into folders people rarely check.

A simple way to improve engagement rate is to send fewer but more targeted emails. Start by segmenting active subscribers from cold ones and send your best content to the people who still open and click. You can send a short reactivation series to the rest and remove anyone who never responds. That keeps your list clean and your engagement rate steady.