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Deliverability Letter

Attribution

Attribution is how you connect revenue or signups back to the emails and touchpoints that helped cause them. It helps you see which campaigns actually drive results so you can spend time and budget on what works.

Attribution is the way you connect a signup or sale back to the emails and messages that helped it happen. It shows which touchpoints in the customer journey gave someone the push to move forward. Instead of guessing, you can see which campaigns played a real part in the result.

This matters because most people see more than one email before they buy. One email might grab attention, another might answer a key question, and a later one might drive the final click. Attribution lets you give fair credit to those steps so you know what to keep, what to improve, and what to stop.

A simple starting point is to track which email someone clicked before they purchased and how long it took them to buy. Look at revenue per campaign instead of only opens or clicks. Over time, you can test new sequences, compare their impact, and shift more send volume toward the emails that reliably bring in revenue.