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Deliverability Letter

450 4.7.1

SFR_IN_104 Unknown Users

Invalid Recipient

Too many messages were addressed to non-existent SFR users.

SFR counts unknown users aggressively. Hit the threshold and you receive a two-hour block that resets with each offense.

Severity

ERROR

Provider

SFR

Reference

SFR_IN_104

Last Reviewed

2025-06-01

How to Fix 450 4.7.1

Follow these steps to resolve this SFR SMTP error and restore normal delivery.

  • Remove hard bounces from all SFR domains immediately.
  • Use confirmed opt-in for French lists to avoid typos.
  • Clean legacy data sets before new campaigns, especially after mergers.
  • Segment SFR addresses and monitor bounce rates separately.

Still experiencing SFR delivery issues?

Run your domain through our free deliverability tools or book a session with Bento's deliverability specialists.