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Deliverability Letter

421 4.7.0

421 4.7.0 Too Many Errors

Protocol Errors

SFR closed the connection after accumulating too many SMTP errors in a short period.

Protocol mistakes (bad HELO, premature QUIT, missing TLS) cause repeated 421 events. If the pattern continues, SFR escalates to SFR_IN codes.

Severity

WARNING

Provider

SFR

Last Reviewed

2025-06-01

How to Fix 421 4.7.0

Follow these steps to resolve this SFR SMTP error and restore normal delivery.

  • Validate SMTP command order and enforce STARTTLS where required.
  • Ensure your MTA respects SFR’s two-connection limit per IP.
  • Retry with exponential backoff to avoid hitting an automatic two-hour suspension.
  • Monitor logs for authentication failures or unexpected 5xx responses.

Still experiencing SFR delivery issues?

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