Encharge

Bento

Migrate from Encharge to Bento

Learn how to export people from Encharge and import them into Bento, map fields, rebuild flows, and switch your SaaS email automation with minimal downtime.

🟡medium Migration⏱️ 2-4 hours

DATA TRANSFER

What transfers from Encharge?

Here's what data we can migrate from your current platform to Bento.

Contacts & Segments

All your subscribers, tags, and custom fields transfer seamlessly.

Email History

Email history transfers partially based on platform limitations.

Commerce Data

Commerce data may require reconnection to your store.

Data Transfer

Migration coverageEncharge → Bento

Subscribers

Export from Encharge

Follow these steps to export your data and prepare for migration.

1. Export all people from Encharge

Go to your People page at app.encharge.io/segments, keep the All people segment selected, click the Export All button, and confirm to start a full export.

2. Export important segments

Switch the segment selector on the People page to each key segment you want to keep, then use the same Export All button to export just that segment.

3. Export selected cohorts

Use the checkboxes on the left side of the People table to select specific people or use the top left checkbox to select all visible people, then export that selection.

Export Steps

Export checklistEncharge → Bento

Export all people from Encharge

Export important segments

Export selected cohorts

5 steps total

WHY SWITCH

Why migrate from Encharge?

Here's why teams are making the switch to Bento.

Reason 1

Per-user pricing with unlimited emails and all features included from day one.

Reason 2

All features included from day one including advanced automation, deliverability tools, live chat, and shared inboxes.

Reason 3

Unified event tracking across anonymous visitors, product usage, email, and chat so you can build more flexible workflows.

Why Switch to Bento

Switch in weeks, not monthsMigration + support included

Unlimited emails

All features included

30% faster setup

Why teams are switching to Bento

TERMINOLOGY & MIGRATION GUIDE

Encharge → Bento Translation

Different platforms use different terms. Here's how Encharge concepts map to Bento, plus tips for a smooth migration.

People

Both tools treat each contact as a person record with fields and events.

Segments

Dynamic groups of people based on rules like behavior and traits.

Flows

Automations and sequences

Visual workflows that send emails and move people based on events.

Broadcasts

One time email campaigns sent to a segment or saved audience.

Migration Tips

Export your people and segments before disabling any Encharge flows or forms.
Rebuild your most important flows like trial onboarding and upgrade nudges first in Bento.
Keep Encharge running in parallel for a short time while you test Bento sends.
Use Bento tags to mirror your high value Encharge segments so reporting stays familiar.

Watch Out For

Encharge exports do not include activity or email event history so reporting will start fresh in Bento.
Flows and broadcasts cannot be imported automatically and must be rebuilt in Bento.
Large exports can take time to generate so request them before scheduling your first Bento campaigns.

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Migration Steps and Data Transfer