BentoMigrate from Encharge to Bento
Learn how to export people from Encharge and import them into Bento, map fields, rebuild flows, and switch your SaaS email automation with minimal downtime.
Migration Steps and Data Transfer
DATA TRANSFER
What transfers from Encharge?
Here's what data we can migrate from your current platform to Bento.
Contacts & Segments
All your subscribers, tags, and custom fields transfer seamlessly.
Email History
Email history transfers partially based on platform limitations.
Commerce Data
Commerce data may require reconnection to your store.
STEP-BY-STEP
Export from Encharge
Follow these steps to export your data and prepare for migration.
1. Export all people from Encharge
Go to your People page at app.encharge.io/segments, keep the All people segment selected, click the Export All button, and confirm to start a full export.
2. Export important segments
Switch the segment selector on the People page to each key segment you want to keep, then use the same Export All button to export just that segment.
3. Export selected cohorts
Use the checkboxes on the left side of the People table to select specific people or use the top left checkbox to select all visible people, then export that selection.
WHY SWITCH
Why migrate from Encharge?
Here's why teams are making the switch to Bento.
Reason 1
Per-user pricing with unlimited emails and all features included from day one.
Reason 2
All features included from day one including advanced automation, deliverability tools, live chat, and shared inboxes.
Reason 3
Unified event tracking across anonymous visitors, product usage, email, and chat so you can build more flexible workflows.
TERMINOLOGY & MIGRATION GUIDE
Encharge → Bento Translation
Different platforms use different terms. Here's how Encharge concepts map to Bento, plus tips for a smooth migration.
Both tools treat each contact as a person record with fields and events.
Dynamic groups of people based on rules like behavior and traits.
Visual workflows that send emails and move people based on events.
One time email campaigns sent to a segment or saved audience.
Labels you attach to people to track membership and actions.
Custom attributes on a person such as plan, role, or lifecycle stage.
Visitors tracked before signup whose activity can later be tied to a person.
Migration Tips
- Export your people and segments before disabling any Encharge flows or forms.
- Rebuild your most important flows like trial onboarding and upgrade nudges first in Bento.
- Keep Encharge running in parallel for a short time while you test Bento sends.
- Use Bento tags to mirror your high value Encharge segments so reporting stays familiar.
Watch Out For
- Encharge exports do not include activity or email event history so reporting will start fresh in Bento.
- Flows and broadcasts cannot be imported automatically and must be rebuilt in Bento.
- Large exports can take time to generate so request them before scheduling your first Bento campaigns.
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