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Deliverability Letter

553 5.7.2 [TSS11]

TSS11 Permanent Block

Permanent Block

Yahoo permanently blocked the sender. Retrying without remediation will fail.

TSS11 usually follows spam complaints, compromised accounts, or repeated violations of Yahoo’s bulk sender policies.

Severity

CRITICAL

Provider

Yahoo Mail

Reference

TSS11

Last Reviewed

2025-06-01

How to Fix 553 5.7.2 [TSS11]

Follow these steps to resolve this Yahoo Mail SMTP error and restore normal delivery.

  • Halt traffic and investigate every stream that sends to Yahoo domains.
  • Close security gaps and document the fixes in a mitigation plan.
  • Provide proof of remediation to Yahoo support before resuming.
  • Send small, monitored batches once Yahoo confirms the unblock.

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