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Deliverability Letter

550 OFR006_102

OFR006_102 IP Blocked for Spam

IP Block

Cloudmark (Orange’s filtering partner) blocked the sending IP for spam or abuse.

When Cloudmark lists your IP, Orange rejects all mail until the incident is resolved and the IP is delisted.

Severity

CRITICAL

Provider

Orange

Reference

OFR006_102

Last Reviewed

2025-06-01

How to Fix 550 OFR006_102

Follow these steps to resolve this Orange SMTP error and restore normal delivery.

  • Use the mitigation URL in the bounce to submit a delisting request.
  • Address the root cause—compromised accounts, high complaints, or poor list hygiene.
  • Pause all Orange traffic until Cloudmark confirms the removal.
  • Warm a secondary IP gradually if downtime would impact SLAs.

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