ONLINE
Deliverability Letter

421 OFR_999

OFR_999 IP Suspended (2 Hours)

Rate Limiting

Orange suspended the IP for two hours as a result of earlier policy breaches.

OFR_999 indicates a previous OFR code was ignored. Sending resumes automatically after the suspension, but repeat offenses extend the duration.

Severity

CRITICAL

Provider

Orange

Reference

OFR_999

Last Reviewed

2025-06-01

How to Fix 421 OFR_999

Follow these steps to resolve this Orange SMTP error and restore normal delivery.

  • Stop sending to Orange domains for the duration of the suspension.
  • Resolve the underlying issue (complaints, invalid users, volume spikes) before resuming.
  • When resuming, cap hourly volume and monitor responses closely.
  • Escalate internally if OFR_999 occurs more than once per week.

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