ONLINE
Deliverability Letter

OFR005_104

OFR005_104 Connection Error

Protocol Errors

Orange reported a connection or TLS-level issue during the SMTP session.

OFR005_104 can indicate cipher mismatches, TLS handshake failures, or abrupt disconnects.

Severity

WARNING

Provider

Orange

Reference

OFR005_104

Last Reviewed

2025-06-01

How to Fix OFR005_104

Follow these steps to resolve this Orange SMTP error and restore normal delivery.

  • Enable modern TLS versions and ciphers recommended by Orange.
  • Verify firewall or IDS devices are not terminating the session prematurely.
  • Ensure your MTA waits for Orange’s response before closing the connection.
  • Capture packet traces if the error repeats to identify handshake problems.

Still experiencing Orange delivery issues?

Run your domain through our free deliverability tools or book a session with Bento's deliverability specialists.