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Deliverability Letter

554 5.7.1 [HM08]

HM08 Local Policy Block

Policy Violation

Apple blocked the message after detecting suspicious sending behaviour.

HM08 is commonly associated with list hygiene issues or aggressive send speeds. It is Apple’s signal to slow down and review best practices.

Severity

ERROR

Provider

Apple Mail (iCloud)

Last Reviewed

2025-06-01

How to Fix 554 5.7.1 [HM08]

Follow these steps to resolve this Apple Mail (iCloud) SMTP error and restore normal delivery.

  • Check for sudden jumps in send volume or frequency.
  • Remove chronically inactive Apple recipients from bulk drops.
  • Refresh consent for older lists and honour unsubscribes immediately.
  • Share corrective actions with Apple support when requesting a review.

Still experiencing Apple Mail (iCloud) delivery issues?

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