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Create a Trello Card with Webhooks
With webhooks, you can create a card in Trello.
Getting Started with Webhooks
A simple guide, with some examples, on how to use webhooks in Bento.
New Gmail Spam Message: “Images in this message are hidden, this message might be suspicious or spam”
We've seen an uptick in this new Gmail spam message.
How to send SMS (or WhatsApp messages) in Bento
Learn how to leverage SMS marketing in Bento.
Where is double opt-in legally required?
Need to know which countries you have to double opt-in with?
How to enable reply tracking?
Reply tracking is not recommended, as it may harm deliverability.
Every answer, by topic.
Alternatives to your physical address
Here are some easy options.
How can I add an unsubscribe url?
How to easily enable people to unsubscribe.
How should I set up sending in batches?
Find out the right sending speed for your site.
How to add custom HTML or change styling of a plain text email
Looking to set max-width or change font? Read on.
How to add Shopify shipment information in your emails
Copy and paste this Liquid snippet.
How to allow subscribers to cancel an email sequence without unsubscribing from your whole list
Have you got an email sequence where you're adding all of your subscribers (i.e. welcome & onboarding emails) and would like to provide your subscribers with an option to simply cancel the email sequence to prevent them from receiving further emails...
How to change your sender/from email address
Learn how to change the email address your emails are sent from in Bento
How to convert a Sequence to a Broadcast
How to convert Sequences to Broadcasts
How to debug low open rates
Step by step guide to increase your open rates.
How to fetch JSON data from an API and display it in your email using Liquid
How to fetch JSON data from an API and display it in your email using Liquid
How to find the best sending times specific to your audience?
Using Bento's batching feature discover the best time to send your emails
How to make your plain text emails dark mode compatible?
Add this quick snippet to add dark mode to your plain text emails.
How to re-engage old subscribers using Bulk Operations and Sequences
It's quite important to stay on top of your unengaged subscribers as they can generally have a negative impact on your email deliverability and engagement rates.
How to render blog posts in your emails using RSS
How to render blog posts in your emails using RSS
How to set up a Post-Purchase Sequence in Bento
A post-purchase email doesn't just have to be an order confirmation, it can be thanking your customer, requesting a review, providing more info about the product to help them get more out of it, or cross-selling related products to entice a 2nd purchase.
My email preview isn't being delivered
How to troubleshoot a preview that isn't landing in the inbox.
What is an email prefix and domain?
Heard about these phrases in Bento? Learn what it means below.
Working with Email Layouts
Working with Email Layouts
Deliverability
2 articlesPeople
6 articlesHow to create custom fields for your subscribers
We highly recommend making use of custom fields in Bento as they allow you to describe who your subscribers are in more detail.
How to use tags in Bento
Learn how best to use tags in Bento.
Importing your subscribers into Bento
If you’re moving to Bento and not starting entirely from scratch then you're going to want to import your subscribers. Here's how:
Recommended Tag Naming Convention
Following a naming convention for your tags could save you a lot of time. Let's go through some tips to keep your naming conventions organized.
What are visitors, events, emails, tags, segments, and ads?
Quick description of the data model in Bento.
What is a Tag Group and how do you use it?
When tags are used for the purposes of tracking a customer journey or status, or where multiple tags service an overarching subject, tag groups can be used to categorize them as a way to keep everything clean and well managed.
Forms and flows
6 articlesBlog post reminder flow
Blog post reminder flow
How to create a simple HTML form
Easily embed a naked HTML form on your site to capture leads!
How to implement an Abandoned Cart Popup
It's not unusual to have a high amount of abandoned carts, but that doesn't mean we shouldn't attempt to convert those potential customers, as they're obviously high intent having added items to their carts...
How to send Bento Survey Form data to a 3rd party site using Webhooks
How to send Bento Survey Form data to a 3rd party site using Webhooks
How to track and convert high intent visitors with Workflows
If you're noticing you have subscribers who are consistently engaging with your content and clicking through to product/sales pages but not purchasing — we want to keep track of those events and convert those high intent subscribers into paying customers.
Overview of Survey Forms
Overview of Survey Forms
Integrations
15 articlesConnect Bento to Stripe
Get an overview on how Bento connects to Stripe.
Create a Close.io Lead with Webhooks
With webhooks, you can create a lead in Close.
Create a Trello Card with Webhooks
With webhooks, you can create a card in Trello.
Create a Zendesk Ticket with Webhooks
With webhooks, you can create a ticket in Zendesk.
Getting Started with Webhooks
A simple guide, with some examples, on how to use webhooks in Bento.
How to capture Leads with Elementor and send them to Bento
How to capture Leads with Elementor and send them to Bento
Installing Bento on a Ruby on Rails project
Get an overview on how to add Bento to a Ruby on Rails project.
Installing Bento on Shopify
Get an overview on how Bento connects to Shopify.
Send AidaForm form submissions to Bento with Webhooks
Connect AidaForm to Bento via a webhook and send all new form submission events in a webhook payload to Bento.
Send Magento 2 Order & Abandoned Cart data to Bento with Webhooks
We were recently working with one of our customers—Kshitij Shah at Art Lounge—to get a webhook integration between Magento and Bento. Kshitij kindly put together a guide for how to send your Magento order and abandoned cart data to Bento using webhooks.
Send Reform form submissions to Bento with Webhooks
Connect Reform to Bento via a webhook and send all new form submission events in a webhook payload to Bento.
Send Typeform form submissions to Bento with Webhooks
If you're using Typeform to collect form responses, you can send new form submissions directly to Bento by using a webhook. The webhook—when sent to Bento—will contain a request body (containing the response data) which will be in JSON format.
Sending events with Zapier
How to send events from anywhere into Bento.
Track Elementor Forms with Webhooks
If you use Elementor to collect leads, use this to capture them!
Track Vyper.ai giveaway leads in Bento with Webhooks
If you're running a giveaway with Vyper.ai, you can track your leads in Bento with webhooks
Account and billing
2 articlesGeneral
50 articlesBento JS SDK
How to navigate the Bento.js SDK
Can an event trigger multiple times in a Flow?
Having multiple Event Triggers is not only acceptable but recommended. By keeping your paths short and focused, you can create a streamlined and effective user experience that encourages engagement and retention.
Can I add more sites to my account?
Run multiple sites or combine all into one. Either works in Bento!
Can I bulk delete subscribers in Bento?
If you need to delete bigger number of subscribers at once, you still need help from the support.
Can I paywall my content using Bento?
WP Fusion is a plugin that connects WordPress users with web apps to automate workflows and streamline marketing efforts with features like Content Opt-In.
Can I send too much email or too many newsletters?
Consistent email frequency is crucial for high deliverability rates. Sending emails at least once a week shows reliability, but sudden changes like frequent sending, double sending, or large gaps can negatively impact deliverability.
Can you send emails from Bento chat?
Bento offers the chat option, but there is not yet option for new emails.
ConvertBox allows renaming of passable URL Parameters
With the renaming of passable URL parameters in ConvertBox forms Bento can now identify anonymous users once they land on the redirect URL
Custom List Management Guide
How to create a custom email un/subscribe page.
Disable Exporting of Contacts (Enterprise)
An additional security measure requested by some users.
Do I need an email inbox warmup tool?
Warming up your email inbox is crucial to establish a good sender reputation and avoid getting marked as spam. Bento offers built-in strategies to simplify the process, eliminating the need for external tools.
Gmail has detected an unusual rate of unsolicited mail. Got this message today? Here's how to deal with it!
Google is very clear on it's guidelines for bulk messaging. Here's what you need to do to fix this error message.
How can I cancel my Bento account?
Learn how to close your Bento account.
How can I import templates from Stripo to Bento?
Integrating Stripo into Bento may not be intuitive, but it's easy!
How can I improve my email deliverability?
Boost email marketing deliverability by prioritizing safety, managing frequency, maintaining a healthy subscriber list, and creating relevant content.
How do I move my tracking pixel (to the top)?
Use an Environment Variable to change your tracking pixel position.
How do I use a custom reply-to address with my email marketing?
Use an Environment Variable to setup a global reply-to address.
How to change the brand color and logo on unsubscribe pages
An easy peasy way to update your logo on the unsubscribe page.
How to compare two time periods with Liquid
An easy way to compare two dates in Liquid
How to disable link and open tracking
Need to turn off email analytics
How to enable reply tracking?
Reply tracking is not recommended, as it may harm deliverability.
How to open Bento Chat on specific pages?
This is the easiest way to open chat on specific pages.
How to redirect unsubscribes to a custom "goodbye" page
An easy way to give unsubscribers a custom send-off.
How to send SMS (or WhatsApp messages) in Bento
Learn how to leverage SMS marketing in Bento.
How to tag and identify people via a URL link
A great workaround to more complex setups.
If I switch my address how will it affect my deliverability?
When changing your email address, it's crucial to consider how it will impact deliverability. Changing the domain or sub-domain can have a negative effect, but if done correctly, it can be managed.
Integrating Bento into Make
Setting up your data flow from Make into Bento
Is there a referral program similar to Sparkloop I could use?
We don't have a referral program available, but we're considering partnering with Sparkloop
Is there a way to add custom fonts?
Learn how to add custom fonts to your Bento emails using CSS styling or HTML/CSS code. You can also request free and open fonts through Bento's Discord server.
Is there any way to recall emails that have been sent out?
You accidentally sent out an email you didn't want. What now?
My open rate dropped significantly. How can I debug this?
Follow these steps before you reach out to support.
My subscriber says they did not receive email, but it’s marked as opened - what has happened?
earn common reasons & steps to avoid this issue in the future.
New Gmail Spam Message: “Images in this message are hidden, this message might be suspicious or spam”
We've seen an uptick in this new Gmail spam message.
Setting up BIMI
How to set up BIMI to display your Brand Logo on all your emails
Shoji Editor Guide
Shoji Editor Guide
Tracking Across Subdomains
How to track users across subdomains
Turn off automated form tracking
Recommended for SaaS apps.
Webflow Form Guide
Want to hook up a Webflow Form to Bento? We got you!
What are sites in Bento?
Site's hold all your visitor data, events, and emails.
What are teams in Bento?
Teams hold the key to permissions and billing.
What is good or bad spam content score?
Learn about Bento's content spam score, a guideline calculated using spam libraries to help ensure your emails aren't flagged as spam. Keep your score low, ideally below 50%.
What is the "bots" number in my email reports?
Did you know that your opens might not exactly be true?
What is the daily sending limit?
If you are worried you will send too many emails before Bento stops you - do not worry, you won't.
What the best option to create specific sequences that target subscribers based on their interests?
The guide to targeting subscribers based on their interests.
Where is double opt-in legally required?
Need to know which countries you have to double opt-in with?
Why and how should I clear my subscription list?
Quality subscribers are more important than quantity. Cold or unengaged subscribers can harm your email deliverability. When re-engaging tactics don't work, it's time to clear subscription list.
Why aren’t my preview emails being delivered?
Sending preview emails is easy, but some platforms may have a minimum batch size requirement. In Bento, set the batch size to 100 or more. If the preview email doesn't deliver, it may be due to DMARC or Sender Authentication issues.
Why do I need my own domain to send on Bento?
Your email domain greatly affects deliverability and reputation with email providers.
Why is it necessary to get my Bento account approved?
Bento is a leading email communication platform with high deliverability standards which is why we require legitimate businesses to meet specific criteria during the manual approval process.
Why should I setup Sender Authentication and how is that done?
Sender Authentication can increase email deliverability rates, but it's not always necessary for smaller senders. If you do decide to verify your sending domain, follow the given steps to configure your DNS records properly.