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Bento Shift4Shop & 3D Cart Integration

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Overview

The Bento Shift4Shop & 3D Cart Integration offers two core functionalities:

  • Event Tracking: Automatically track key Shift4Shop & 3D Cart events for your subscribers
  • Data Management: Update user data and record lifetime value (LTV) metrics

Requirements

  1. An approved Bento account
  2. A Shift4Shop account
  3. The bento Tracking script - for user tracking on the website
  4. Webhook end point - Syncs purchase events to bento

Tracking Script Installation

1
In Shift4Shop
Head to the Content -> Site Content from the Shift4Shop menu.
2
On the Site Content screen
Scroll to the bottom and you should see options for Header & Footer. Click that.
3
Turn off WYSIWYG mode
When the header and footer editor opens, make sure to turn off the WYSIWYG mode as it can cause issues when you paste in the tracking code.
4
Copy the Tracking Script
Copy the Tracking Script. If you it asks you to replace the site_uuid with your site uuid, do so from the bento teams screen.
5
Paste the Tracking Script
In the Global Header text field paste in the tracking code. Double check that it looks the same as what you copied from bento.
6
Save the Header
Click save and you are done.

Webhook Setup

1
In Shift4Shop
In the Shift4Shop menu select Modules
2
On the Modules screen
In the search area type webhooks, and click settings button for the webhook module.
3
Create a Webhook
When the webhook settings opens, you will want to click the add webhook button.
4
Configure the Webhook
In the create webhook screen, you will want to name the webhook Bento
5
Define the Event type
In the events drop down, select order new
6
Set the Webhook URL
In the Webhook URL field, paste the url Bento Webhook URL, be sure to substitute the site_uuid with the correct site you want to sent events to from your account teams screen if its not already there.
7
Select the Format
Make sure the format selected is json
8
Save the Webhook
Save your new connection

How the connection works

When a user browses shift4shop site, you will see $page data appear in bento. Once that user authenticates that data will be attributed to the correct subscriber in bento. When the user make a purchase we will sync the data via the webhook you configured to appear as a purchase event in Bento. This interaction allows you to track LTV, start automations and flows based on purchase events and more.