®
Support
Need help with Bento? We're here for you. Choose the option that works best for your situation.
Contact Us
Discord Community
The fastest way to get help. Join our Discord to chat with the Bento team and other users in real-time.
Email Support
For account-specific issues, billing questions, or anything that requires us to look at your account.
| Contact | Use For |
|---|---|
| support@bentonow.com | General support & technical issues |
| sales@bentonow.com | Pricing, enterprise plans, custom contracts |
| security@bentonow.com | Security concerns or vulnerability reports |
Response time: We typically respond within a few hours during business hours (AEST).
Office Hours
Book a live session with the Bento team. Great for onboarding help, strategy discussions, or complex technical questions.
Self-Service Resources
Documentation
| Resource | Description |
|---|---|
| Quickstart | Get up and running in 30 minutes |
| FAQ | Answers to common questions |
| Troubleshooting | Solutions to common problems |
| Help Center | Searchable knowledge base articles |
API & Developer Resources
| Resource | Description |
|---|---|
| API Overview | REST API documentation |
| SDKs | Official libraries for 12+ languages |
| Authentication | API keys and auth setup |
Deliverability
| Resource | Description |
|---|---|
| Deliverability Guide | Best practices for inbox placement |
| DNS Setup | SPF, DKIM, DMARC configuration |
| Domain Warmup | Warming up a new sending domain |
System Status
Check the current status of Bento services:
Report Abuse
If you've received spam or unwanted email from a Bento user, please report it: