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Deliverability Letter

550 5.7.1

550 5.7.1 Spam Policy Rejection

Policy Violation

Orange rejected the message because the content or sender reputation violated spam policies.

After repeated warnings, Orange issues a hard 5.7.1 to force remediation. The block remains until the sender demonstrates improved practices.

Severity

ERROR

Provider

Orange

Last Reviewed

2025-06-01

How to Fix 550 5.7.1

Follow these steps to resolve this Orange SMTP error and restore normal delivery.

  • Remove inactive Wanadoo/Orange subscribers and reconfirm consent.
  • Adjust frequency caps so the same recipients are not hit multiple times per day.
  • Review spam trap monitoring services for French networks.
  • Share an action plan with Orange support when requesting reinstatement.

Still experiencing Orange delivery issues?

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