550 5.7.1
550 5.7.1 Spam Policy Rejection
Orange rejected the message because the content or sender reputation violated spam policies.
After repeated warnings, Orange issues a hard 5.7.1 to force remediation. The block remains until the sender demonstrates improved practices.
Severity
ERROR
Provider
Orange
Last Reviewed
2025-06-01
How to Fix 550 5.7.1
Follow these steps to resolve this Orange SMTP error and restore normal delivery.
- ✓Remove inactive Wanadoo/Orange subscribers and reconfirm consent.
- ✓Adjust frequency caps so the same recipients are not hit multiple times per day.
- ✓Review spam trap monitoring services for French networks.
- ✓Share an action plan with Orange support when requesting reinstatement.
Helpful Resources
More Orange SMTP Codes
Keep these related troubleshooting guides handy while addressing 550 5.7.1.
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