Predictable plans for any fast growth business.

Simple, fair, and easy to predict plans. Lock in your rate and grow with it. No gotchas, no bait and switch, no feature-gated nonsense, no limits on growth. You get everything in Bento on day one and grow with us. Need to migrate? We'll even do it all for you.

Bento Starter

For users starting out with less than 3,000 contacts. Those beginning their Bento journey with a small contact list.

/ per month

β€” What's included β€”

  • Up to 3,000 identified contacts (anonymous are tracked free on all plans)
  • Unlimited agents and users*
  • Unlimited sites*
  • Anonymous Tracking
  • Bento Email
  • Bento Conversations
  • Bento Surveys
  • Bento Analytics
  • Bento Personalization
  • Community support
  • Zapier Integration
  • Shopify Connect
  • WordPress Plugin
  • Stripe Connect
  • Segment
  • Basic API access

Bento Pro

For new users importing over 3,000 contacts into their account. Those migrating to Bento from another provider.

/ per contact, per month

β€” What's included β€”

  • Everything in Bento (Starter)
  • Free migration from another tool
  • Free advanced list clean on import
  • Real-time email validation
  • Increased event throughput
  • Increased email throughput
  • Dedicated IP (availablility pending)
  • Priority sending queues (talk to sales)
  • Experimental API access

Bento Enterprise

Includes all features plus a dedicated Customer Success Manager, priority queues, deliverability control, and more.

Unique based on your needs

β€” What's included β€”

  • 90-day Success Program
  • Dedicated Customer Success Manager
  • Dedicated IPs and BYOB servers
  • Premium Technical Support
  • Managed Deliverability
  • Custom rate per contact
  • 99.9% uptime SLA
  • Business migrations
  • Developer support
  • Access to Professional Services

Frequently asked questions

Can’t find the answer you’re looking for? Jump on our Discord server and talk to other customers or the team.

Do you have a free plan?
No but we have a generous trial you can give a whirl. You can cancel it in one click too.
How do I get a custom quote?
Please contact sales for quotes and pricing questions.
Do I really get access to everything on the one plan!?
Yup! All plans include full access to every single product. We don't feature gate anything unless we're launching a beta product. The only difference between plans is priority sending. Enterprise and high spending customers get pushed ahead all general population queues.
What do I need to install to use Bento?
If you are just using a few of our email marketing features, you just need to upload your list or use our API to import your subscriber data. If you wish to use our analytics, personalization, live chat, and any feature that relies on event tracking, then you must install Bento.js on the frontend or use our wide range of libraries to send events to us (like Zapier or Segment).
Can I pay upfront for a year?
Yup! Just send us a support ticket after you've created your trial, and we can discuss what's needed to put together an annual contract. We lock in a rate and adjust every QTR.
How is billing calculated?
We bill similar to other email marketing providers - even though we do a lot more - so you will only be charged per identified contact (people with email addresses). Your rate is subject to change as we grow and build the business but for now we feel our rate is fair. If it's not, please contact sales. Happy to be flexible for larger accounts.
Will we be charged when our trial is up?
Yes! We ask for your credit card up front, so you'll only be charged at the end of the month. If you don't want to continue your trial just open a support ticket and ask to cancel.
Why do you ask for a credit card up front?
Great question! Spammers love to clog up our workloads enough as it is, so we work hard to keep them from being a user of the product. Adding credit card information during sign-up has cut spam sign-ups by over 95%, leading to better deliverability rates and more focus on development.
Do we pay extra for more people/agents?
You can add unlimited agents or users to your team. Unlike other companies we don't bill for these. Bento is more fun with friends!
Do you offer discounts?
Yes! For fresh new startups or charitable causes, of course!
What happens if I abuse my account limits?
We will first warn you and then turn off your account. If you have a phone number attached to your account we'll try to call that a few times before taking any aggressive actions.
Is my data backed up?
The entire Bento platform is backed up, but, like most software providers, your individual account isn't. We advise that you schedule a regular download of your subscribers (something you can do in Bento) just incase you accidently bulk update/delete your data.
Can I cancel at anytime?
Yup! When you start your trial you can just head to billing and cancel with a click.
How long does account approval take?
Usually, 24 hours to get sending approval.
Do you ban people?
All the time! Specifically, it's people abusing our service, breaching ToS, or trying to use us for cold email. Just be a kind, polite customer and we won't have any issues.