Why is Bento better than Drift?

The main difference: Drift has built an amazing business around B2B chat over the past few years, and we give them massive kudos on that. Drift, though, focuses entirely on a 1-to-1 experience vs. 1-to-many like Bento. Meaning, if you have a steady influx of leads talking to you on chat then Drift may have a workflow for you. But, like most businesses, you need to communicate with them proactively and that's where Bento really shines.

Why people are choosing Bento over Drift:

  • You will create better marketing..
    In Bento you can focus on getting the job done and move faster than ever before. Say goodbye to alt-tabbing and mismanaged automation chaos.
  • You will be respected..
    We know how hard it is to build a business online and we want to be there with you all the way — whether your starting or a gearing up to an IPO — the team is dedicated to getting you there. No challenge is too hard for our team.
  • You will be supported..
    Unlike other marketing and chat tooling companies we're run by a small group of passionate marketers who are still in the work each day. We join our customer Slacks, regularly call them up to chat, and hold training sessions with their teams as needed.

Unlike Drift, Bento aspires to do more than just bots and live chat. Browse the list of features below and see what other apps, other than Drift, you could replace in your software — saving you time, money and speed. Questions? Talk to us on live chat.

Features

Us
Bento
$ 0.01
Per contact, per month
(includes Email Marketing Add-On)
Get Started
Competitor
Drift
$ N/A
Per contact, per month
(Updated: 8/6/20)
Tracking
Behavioral Analytics
Advertising Analytics
Advanced Segmentation
User Surveys (aka Nudges)
Automation
Workflow Automation
Personalization
A/B Testing
Messaging
Email Automation
Email Broadcasts
Email Sequences
SMS (powered by Twilio)
Respond
Live Chat
Team Inbox
2-Way SMS (powered by Twilio)
Research
Data Visualizations
Business Intelligence Tooling
Ecommerce LTV Analytics
Reporting
Custom KPI Dashboard
Daily Digests
North Star Metrics
Interested in a custom plan? Talk to us on live chat.