Why is Bento better than Drift?

The main difference: Drift has built an amazing business around B2B chat over the past few years, and we give them massive kudos on that. Drift, though, focuses entirely on a 1-to-1 experience vs. 1-to-many like Bento. Meaning, if you have a steady influx of leads talking to you on chat then Drift may have a workflow for you. But, like most businesses, you need to communicate with them proactively and that's where Bento really shines.

Why people are choosing Bento over Drift:

  • You will be supported..
    Unlike other marketing and chat tooling companies we're run by a small group of passionate marketers who are still in the work each day. We join our customer Slacks, regularly call them up to chat, and hold training sessions with their teams as needed.
  • Your site will become faster..
    Bento removes the need to install another live chat, email marketing, or pop-up tool on your website — shaving hundreds of milliseconds off your loading times. Modules only load as needed and are customized to each individual visitor.
  • You will save money..
    Depending on what you replace with Bento you could possibly save hundreds or thousands off your monthly marketing stack bill. We know one customer saving $10, 000 per month off theirs.

Unlike Drift, Bento aspires to do more than just bots and live chat. Browse the list of features below and see what other apps, other than Drift, you could replace in your software — saving you time, money and speed. Questions? Talk to us on live chat.


$ 0.01
Per contact, per month
(includes Email Marketing Add-On)
Get Started
$ N/A
Per contact, per month
(Updated: 8/6/20)
Behavioral Analytics
Advertising Analytics
Advanced Segmentation
User Surveys (aka Nudges)
Workflow Automation
A/B Testing
Email Automation
Email Broadcasts
Email Sequences
SMS (powered by Twilio)
Live Chat
Team Inbox
2-Way SMS (powered by Twilio)
Data Visualizations
Business Intelligence Tooling
Ecommerce LTV Analytics
Custom KPI Dashboard
Daily Digests
North Star Metrics
Interested in a custom plan? Talk to us on live chat.