Drift vs. Bento
Drift is a fantastic piece of software that we're proud to call a competitor — but you're looking for options which is why you've landed here.
Bento is the definitive alternative to Drift
Why? Well, for starters, Bento has been carefully designed for small, nimble marketing focused teams who work in online business like eCommerce and SaaS — those who need to move fast without their tooling getting in their way.
Drift, on the otherhand, was originally designed for funded B2B businesses.
Drift has built an amazing business around B2B chat over the past few years, and we give them massive kudos on that. Drift, though, focuses entirely on a 1-to-1 experience vs. 1-to-many like Bento. Meaning, if you have a steady influx of leads talking to you on chat then Drift may have a workflow for you. But, like most businesses, you need to communicate with them proactively and that's where Bento really shines.
We find most brands switch from Drift because they want more than just live chat at a much more affordable cost.
Below is a short breakdown of the features in both products. We ask you to compare yourself.
|Price per contact, per month||$0.01||Not Listed|
|Track user behaviour|
|Send email broadcasts|
|Send email sequences|
|Capture emails with pop-ups|
|Capture emails with forms|
|Talk to customers on live chat|
|Talk to customers over email|
|Talk to customers over social media|
|Personalize your website|
|Track ad performance|
|Report on customer lifetime value|
|Build custom dashboards|
|Visualize your data|
Unlike Drift, Bento aspires to do more than just send emails and SMS. Browse the list of features below and see what other apps, other than Drift, you could replace in your software — saving you time, money and speed. Questions? Talk to us on live chat.