Drift vs. Bento

Drift is a fantastic piece of software that we're proud to call a competitor — but you're looking for options which is why you've landed here.

Bento is the definitive alternative to Drift

Why? Well, for starters, Bento has been carefully designed for small, nimble marketing focused teams who work in online business like eCommerce and SaaS — those who need to move fast without their tooling getting in their way.

Drift, on the otherhand, was originally designed for funded B2B businesses.

Drift has built an amazing business around B2B chat over the past few years, and we give them massive kudos on that. Drift, though, focuses entirely on a 1-to-1 experience vs. 1-to-many like Bento. Meaning, if you have a steady influx of leads talking to you on chat then Drift may have a workflow for you. But, like most businesses, you need to communicate with them proactively and that's where Bento really shines.

We find most brands switch from Drift because they want more than just live chat at a much more affordable cost.

Below is a short breakdown of the features in both products. We ask you to compare yourself.

Breakdown Bento Drift
Price per contact, per month $0.01 Not Listed
Track user behaviour
Send email broadcasts
Send email sequences
Send SMS
Capture emails with pop-ups
Capture emails with forms
Talk to customers on live chat
Talk to customers over email
Talk to customers over social media
Run surveys
Personalize your website
Track ad performance
Report on customer lifetime value
Build custom dashboards
Visualize your data

Unlike Drift, Bento aspires to do more than just send emails and SMS. Browse the list of features below and see what other apps, other than Drift, you could replace in your software — saving you time, money and speed. Questions? Talk to us on live chat.