Outlook
Outlook is an email provider for predominantly Outlook, Hotmail, and Live freemail addresses, headquartered in Washington as part of Microsoft. For legitimate messages going to the spam filter or getting blocked, you'll likely need to file a false-positive report with Outlook support. For globally-blocked IPs, the adminstrator of the IP will need to request delisting directly.
hotmail.com, outlook.com, msn.com, live.com
15 responses across 7 reply codes
SMTP 421
1 responses
SMTP 450
1 responses
SMTP 451
5 responses
4.3.2
Outlook hit a temporary server error. Retry with backoff. No list changes needed unless it becomes constant.
4.4.0
Outlook could not replicate the message to a healthy secondary server. Retry later. This is usually on their side.
4.7.0
Outlook returned a temporary server error on the next hop. Retry with backoff.
4.7.650
Outlook rate-limited your sending IP for poor reputation. Check Microsoft SNDS, fix authentication, and slow volume until it recovers.
4.7.651
Outlook rate-limited your sending IP for poor reputation. Check Microsoft SNDS, fix authentication, and slow volume until it recovers.
SMTP 452
1 responses
SMTP 501
1 responses
SMTP 550
4 responses
5.5.0
Outlook says the mailbox is unavailable. Verify the address. Remove it if it stays undeliverable.
5.7.1
Outlook blocked the MailFrom domain on Spamhaus. Delist with Spamhaus, then wait for caches to refresh before retrying.
5.7.1-2
Outlook blocked part of your provider network. Slow volume and work with your ESP or ISP on the block list entry until it expires.
5.4.1
Outlook denied access for all recipients on this host. Ask the recipient admin to allowlist your sender if the mail is legitimate.
SMTP 554
2 responses
Response catalog adapted from the MIT-licensed SMTP Field Manual by ActiveCampaign / Postmark.