Bento

SMTP 553

Permanent (5xx)

The transaction failed permanently. The server will not try to send the message again.

Email providers

Google

1 responses for SMTP 553

Full Gmail bounce playbook
5.1.2Info
smtp;553 5.1.2 The recipient address <example@example.com> is not a valid RFC-5321 address. - gsmtp

Gmail rejected the recipient address as not RFC-valid. Fix the address syntax, then resend.

Zoho

1 responses for SMTP 553

5.1.1Info
failed,5.1.1 (bad destination mailbox address),smtp;553 Relaying disallowed,mx.zoho.com

Zoho disallowed relaying for this destination. Authenticate properly and send only to accepted Zoho recipients.

Yahoo Inc

2 responses for SMTP 553

Full Yahoo bounce playbook
5.7.1Medium
host xx.yahoodns.net [x.xx.xx.xx] SMTP error from remote mail server after MAIL FROM:<user@example.com> SIZE=2022: 553 5.7.1 [BL21] Connections will not be accepted from x.xx.xx.xx, because the ip is in Spamhaus's list; see http://postmaster.yahoo.com/550-bl23.html

Yahoo blocked your IP because it appears on Spamhaus. Delist with Spamhaus, then retry after caches refresh.

5.7.1-2Medium
host xx.yahoodns.net [x.xx.xx.xx] SMTP error from remote mail server after MAIL FROM:<user@example.com> SIZE=2022: 553 Mail from x.xx.xx.xx not allowed - 5.7.1 [BL23] Connections not accepted from IP addresses on Spamhaus XBL; see http://postmaster.yahoo.com/errors/550-bl23.html [550]

Yahoo blocked your IP because it appears on the Spamhaus XBL. Delist with Spamhaus, then retry after caches refresh.

Spam filters

Email Security.cloud

2 responses for SMTP 553

5.7.1Info
smtp;553 Message filtered. Refer to the Troubleshooting page at http://www.symanteccloud.com/troubleshooting for more information. (#5.7.1)

Email Security.cloud filtered the message. Review content and reputation, then retry only after you understand the filter hit.

5.7.1-2Info
smtp;553 you are trying to use me [xx.messagelabs.com] as a relay, but I have not been configured to let you [x.xx.xx.xx, example.com] do this. Please visit www.symanteccloud.com/troubleshooting for more details about this error message and instructions to resolve this issue. (#5.7.1)

Email Security.cloud refused to act as a relay for your host. Send only through allowed paths for that tenant.

Response catalog adapted from the MIT-licensed SMTP Field Manual by ActiveCampaign / Postmark.