Bento

SMTP 552

Permanent (5xx)

The transaction failed permanently. The server will not try to send the message again.

Email providers

Google

3 responses for SMTP 552

Full Gmail bounce playbook
5.2.2Info
smtp;552 5.2.2 The email account that you tried to reach is over quota. Please direct the recipient to https://support.google.com/mail/?p=OverQuotaPerm - gsmtp

This Gmail mailbox is permanently over quota. Retry later, but stop if the same address keeps bouncing.

5.2.3Info
SMTP; 552-5.2.3 Your message exceeded Google's message size limits. Please visit http://mail.google.com/support/bin/answer.py?answer=8770 to review our size guidelines.

The message exceeded Gmail's size limits. Reduce attachments and HTML size, then resend.

5.7.0High
SMTP; 552-5.7.0 Our system detected an illegal attachment on your message. Please visit http://mail.google.com/support/bin/answer.py?answer=6590 to review our attachment guidelines.

Gmail blocked an illegal attachment type. Remove risky attachments and resend a cleaner message.

Zoho

2 responses for SMTP 552

5.1.1Info
smtp;552 5.1.1 <example@zoho.com> Mailbox delivery failure policy error

Zoho blocked delivery under a mailbox policy error. Contact the recipient admin if the address should accept mail.

5.7.1Critical
smtp;552 5.7.1 virus [name] detected by Zoho Mail

Zoho detected a virus in the message. Scan content, attachments, and URLs, remove the threat, then resend.

Yahoo Inc

1 responses for SMTP 552

Full Yahoo bounce playbook

Yandex

1 responses for SMTP 552

5.2.2Info
smtp;552 5.2.2 Mailbox size limit exceeded

This Yandex mailbox is full. Retry later, or ask the recipient to free space.

Apple

1 responses for SMTP 552

Full Apple Mail bounce playbook
5.2.2Info
smtp;552 5.2.2 <example@icloud.com>: user is overquota

This iCloud mailbox is over quota. Retry later, or ask the recipient to free space.

Orange

1 responses for SMTP 552

5.1.1Info
smtp;552 5.1.1 Boite du destinataire pleine. Recipient overquota. OFR_417 [417]

This Orange mailbox is over quota. Retry later, or ask the recipient to free space.

Free

1 responses for SMTP 552

5.2.2Info
smtp;552 5.2.2 user quota exceeded (UserSearch)

This Free.fr mailbox is over quota. Retry later, or ask the recipient to free space.

Comcast

1 responses for SMTP 552

5.1.1Info
smtp;552 5.1.1 <example@comcast.net> recipient rejected - extended quota violation

Comcast rejected this recipient for an extended quota violation. Retry later, or ask them to free space. Suppress if it never recovers.

GMX

1 responses for SMTP 552

1Info
smtp;552 Requested mail action aborted: exceeded storage allocation Quota exceeded.

This GMX mailbox is over quota. Reach the person another way so they can free space, then retry.

Response catalog adapted from the MIT-licensed SMTP Field Manual by ActiveCampaign / Postmark.