Bento

SMTP 551

Permanent (5xx)

The transaction failed permanently. The server will not try to send the message again.

Email providers

ImprovMX

5 responses for SMTP 551

5.7.1Info
smtp;551 5.7.1 Due to the very low reputation of the sending domain, this message has been blocked (Code 2).

ImprovMX blocked this for very low sending-domain reputation, often a DBL listing. Delist the domain, then retry.

5.7.1-2Info
smtp;551 5.7.1 Loop detected: Email is sent and forwarded from/to improvmx.com. (#id-5.9.0)

ImprovMX blocked a mail loop back into itself. Fix the forwarding target so it does not point back at ImprovMX.

5.7.1-3Info
smtp;551 5.7.1 Domain not found (#id-5.9.2)

ImprovMX does not know this domain in its database. Confirm the alias domain is set up correctly.

5.7.1-4Info
smtp;551 5.7.1 Our database returned invalid pieces of information about the requested recipient’s domain (#id-5.9.3)

ImprovMX has invalid forwarding data for this recipient domain. Fix the alias configuration in ImprovMX, then resend.

5.7.1-5Info
smtp;551 5.7.1 Unable to correctly read the forwarding recipient (where to forward the email to) (#id-5.9.5)

ImprovMX could not read the forwarding recipient. Fix the forward-to address in ImprovMX, then resend.

Yandex

1 responses for SMTP 551

5.3.0Info
smtp;551 5.3.0 Unknown error

Yandex returned an unknown 551 error. Retry once. If it repeats, verify the address and contact Yandex support with the full bounce.

Response catalog adapted from the MIT-licensed SMTP Field Manual by ActiveCampaign / Postmark.