Bento

SMTP 501

Permanent (5xx)

The transaction failed permanently. The server will not try to send the message again. This is most commonly an issue with an incorrect/invalid email address.

Email providers

Outlook

1 responses for SMTP 501

Full Outlook bounce playbook
5.1.3Low
smtp;501 5.1.3 Invalid address [outlook.com]

Outlook rejected the address as invalid. Fix the syntax, then resend. Remove the address if it stays malformed.

Yahoo Inc

1 responses for SMTP 501

Full Yahoo bounce playbook

GMX

1 responses for SMTP 501

1Info
smtp;501 Syntax error in parameters or arguments

GMX refused reception due to incorrect server configuration. Fix the sending setup per their guidance, then request unblocking if needed.

QQ

1 responses for SMTP 501

1Info
smtp;501 Bad address syntax. http://service.exmail.qq.com/cgi-bin/help?subtype=1&&id=20022&&no=1000730

QQ rejected the address for bad syntax. Fix the envelope or header formatting, then retry.

Orange

1 responses for SMTP 501

1Info
smtp;501 5.1.0 Emetteur invalide. Invalid Sender. OFR004_405 [405]

Orange rejected the sender, usually a Return-Path or SPF alignment issue. Align the Return-Path with your sending domain and resend.

Response catalog adapted from the MIT-licensed SMTP Field Manual by ActiveCampaign / Postmark.