How can I comply with a Subject Access Request and portability as required by GDPR?
As you know about the data you are collecting, you are responsible for handling any Subject Access Request (SAR). Bento only provides the platform and wouldn't know the details about your customizations, properties, or your customers. A SAR means that a customer is asking about information being collected about him or her. If you collected personal data of an EU citizen or a person residing in the EU, you may have a legal obligation to respond to a SAR. Data may be downloaded in industry-standard formats for data portability to comply with GDPR. If Bento receives a SAR, it will do its best to contact the owner. It may not always be possible to know who the rightful owner is.